Wahoo Fitness
Business Analyst Operations & Business Intelligence
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The Opportunity
We're looking for a Business Analyst to join our Operations & Business Intelligence team. In this role, you will sit at the intersection of Wahoo's operational systems and the data they produce - helping us get more out of what we already have, connecting the different platforms we rely on, and making sure our reporting stays accurate and useful.
This is an ideal opportunity for someone early in their career who is excited to develop across ERP systems, business intelligence, and systems integration - all within a fast-moving global brand.
What You'll Do
Your work will fall across three interconnected areas:
1. Systems Integration & Improvement
- Identify opportunities to improve and optimize Wahoo's existing operational systems, including our ERP ecosystem (NetSuite, Netstock, Zendesk)
- Design and implement integrations between disparate platforms using iPaaS tooling (primarily Celigo), ensuring data flows reliably across systems
- Map and document current system configurations, integration points, and workflows - then identify where consolidation or automation can reduce friction
- Partner with operations stakeholders to scope and deliver system enhancement projects that translate business needs into technical solutions
2. Data & Reporting
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- Use SQL to query and manipulate data across our operational systems and data warehouse, supporting both day-to-day requests and longer-term reporting needs
- Build and maintain Power BI dashboards and data models that give operations leaders clear, reliable visibility into the business
- Monitor data accuracy across our key reports - spotting issues early and working with the right teams to resolve them
- Support stakeholders with timely access to the data and insights they need to make decisions, including ad-hoc analysis
- Use AI tools to help accelerate analysis and improve the quality of outputs
3. Cross-Functional Support
- Act as a bridge between operational teams and technical functions - translating business needs into practical system or reporting solutions
- Manage a mix of incoming requests and longer-term projects, balancing day-to-day support with meaningful improvements
- Contribute to documentation of processes, system configurations, and data definitions so that knowledge is shared and maintained
What We're Looking For
Must-Haves
- Bachelor's degree (or equivalent) in a related field
- 2+ years of professional experience in systems / business / process analysis, business intelligence, or a related area
- Working knowledge of SQL - comfortable querying databases and using data to answer business questions
- Hands-on experience with Power BI, Tableau, Looker or a comparable visualization tool
- Hands-on experience with ERP systems - preferably Netsuite
- Strong analytical mindset: you can break down an ambiguous problem, trace it back to its root, and propose a clear solution
- Clear communicator who can explain technical findings to non-technical stakeholders
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Nice-to-Haves
- Experience with an iPaaS tool such as Celigo, Boomi, or Zapier
- Exposure to a data warehouse environment (Redshift, BigQuery, or similar)
- Familiarity with AI tools in a work or study context - e.g. using Claude or Copilot to assist with analysis or reporting
- Background or genuine interest in endurance sports or fitness technology
Who You Are
- Curious and self-directed - you don't wait to be told what to learn next
- Detail-oriented without losing sight of the bigger picture
- Comfortable with ambiguity and able to structure your own approach when the path isn't clear
- A team player who enjoys working across functions and translating between technical and business perspectives
- Excited by the idea of building systems that help athletes perform better - even if the work happens behind the scene
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