Synapri
Business Analyst/ Product Owner
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Business Analyst / Product Owner
Location
London or Leicestershire (hybrid)
Position Type
Full-Time / Permanent
Industry
Logistics & Supply Chain
About the Opportunity
We are recruiting on behalf of a rapidly growing logistics organisation currently undergoing an exciting period of business-wide transformation and change.
They are seeking an experienced Business Analyst / Product Owner to work closely with the Chief Technology Officer (CTO). In this role, you will help design and execute the broader cross-business technology vision while driving structured change at an operational, day-to-day level.
This is a highly business-facing position with a strong focus on engaging end-users, analysing operational workflows and converting business needs into scalable, data-driven solutions.
Key Responsibilities
- Stakeholder engagement & elicitation: Conduct interviews, workshops and discovery sessions with business users across Operations, Finance, and Supply Chain to understand core processes and workflows.
- Requirements & backlog management: Gather, document, and validate functional and non-functional requirements (BRDs, user stories, process maps). Collaborate with internal teams and external partners to maintain and refine software backlogs.
- Process mapping & optimisation: Map "as-is" processes, design efficient "to-be" workflows, identify operational bottlenecks, and drive standardisation across the business.
- Systems & data initiatives: Collaborate with technical and data teams to support ERP implementations/optimisations, map data flows and unlock value from business data.
- Change & governance: Support the transition from an informal environment to a more structured, process-driven model while embedding BA best practices.
- Testing & delivery: Help plan and execute User Acceptance Testing (UAT) with stakeholders to ensure solutions deliver clear business outcomes.
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Key Qualifications & Experience
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- Experience: Proven track record as a Business Analyst and/ or Product Owner operating within business-led transformation or evolving environments.
- Process & analysis: Demonstrated experience in business process mapping (as-is / to-be), structured requirements documentation and stakeholder management across multiple functions.
- Systems exposure: Hands-on experience working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and data-focused projects (reporting, data flows, quality).
- Change capability: Proven ability to bring structure, clarity and formal process to fast-paced or low-maturity organisations.
Desirable Experience (Nice to Have)
- Background in Logistics, Supply Chain or Warehousing.
- M&A or acquisition integration experience (system, process, or team consolidation).
- Exposure to large-scale system integration or hybrid/Agile delivery frameworks.
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