Ministry of Justice UK
Business Analyst - TOOLING Team (Ref: 22167)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Summary
Job Title: Business Analyst - TOOLING Team
Grade: HEO
Directorate: Digital Technology Services (DTS)
Location: National
Contract Type: Permanent
Working Pattern: Full-time/ Flexible Working
Introduction
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.
Job Description
As a Junior Business Analyst, you will receive support from more Senior Business Analysts and be responsible for the output. You will have a limited toolset, will work with others or under supervision, and support stakeholder relationship management.
This is an entry-level Business Analyst role supporting discrete, well-defined pieces of work within the Family digital service. The role is suited to candidates who are developing their Business Analysis capability and are looking to build practical experience working to clear direction, established processes, and existing delivery frameworks.
Key Responsibilities
-
Agile Working
- Have experience of working in agile, including an awareness of agile tools and how to use them
- Can advise colleagues on how and why agile methods are used and be able to provide a clear, open and transparent framework in which teams can deliver
- Adapt, reflect and be resilient
- Have the ability to see outside of the process
- Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes
-
Business Analysis
- Know how to investigate operational needs or problems and assist in the recommendation of service improvement and business solutions
- Can contribute to recommendations to improve services and understand the importance of evidence-based design or analysis
- Responsible for investigative work into problems and opportunities in existing and new services
-
Business Modelling
- Can model simple areas using established techniques and understand the purpose of this and its importance
- Can assist in complex modelling if required
-
Business Process Testing
- Can model simple areas using established techniques and understand the purpose of this and its importance
- Can assist in complex modelling if required
-
Digital Perspective
- Are responsive to changes in technology, adapting your approach accordingly
- Can make decisions to meet user needs in the government context
- Understand the importance of assisted digital and can design services and make decisions to meet users' needs
-
Enterprise and Business Architecture
- Are aware of the target operating model: Innovation
- Know about innovation and what it involves
-
Methods and tools
- Have an understanding of the use of methods and tools
-
Requirements Definition And Management
- Know about tools and techniques for determining requirements
- Can talk about the objectives of the business
-
Stakeholder Relationship Management
- Know who your stakeholders are, what evidence is relevant to them and the importance of managing relationships with them
- Influences stakeholders and manages relationships effectively
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Testing (business analysis)
- Can execute test scripts under supervision
- Understand the role of testing and how it works in systems development
-
User Focus
- Have an awareness or understanding of user experience analysis and its principles
- Can see the purpose of user stories and focus on user needs
Essential Skills
- Excellent stakeholder engagement skills
- Can make decisions within agreed parameters
- Good communication skills
- Elicitation of business requirements
Desirable Skills
- Experience applying at least one core Business Analysis technique (e.g. process mapping, requirements definition, user stories) in a delivery or operational context
- Experience working to defined objectives under the guidance of a senior analyst, product manager, or delivery lead
- Ability to clearly explain how analysis outputs were used to support a decision, change, or improvement
Application Process
Stage 1 - Sift
To apply for this position, you must submit the following as part of your application:
- An anonymised CV, setting out your career history, key responsibilities and achievements. Your CV will be assessed against the essential criteria outlined within the Essential Skills section of this advert.
- A Statement of Suitability which should give us real life examples of how your skills and experience match those needed for this role. We recommend following the STAR format.
Should we receive a high volume of applications, a pre-sift may be conducted on the CV. Candidates who pass the pre-sift will be fully assessed on all the sift criteria.
Stage 2 - Interviews
Successful candidates who passed the sift will be invited to interview via Microsoft Teams. At interview stage, you will be assessed against the following Behaviours:
- Working Together
- Managing a Quality Service
- Communicating and Influencing
- Making Effective Decisions
In addition, you will be expected to deliver a 10-minute presentation. The presentation brief will be sent to you 4 days in advance.
Important Information
Salary Details
New recruits to the Civil Service joining MoJ are expected to join at the band minimum.
Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).
Travel Requirements
There will be a requirement to travel occasionally to any HMCTS site in line with business needs.
Skilled Worker Sponsorship
This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you are looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Benefits
Alongside your salary of £35,335, HM Courts and Tribunals Service contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial Intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process Details
This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard checks.
Nationality Requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location