Central and North West London NHS Foundation Trust
Business and Transformation Manager
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Job Overview
Two permanent vacancies
Would you like the opportunity to join a friendly, supportive and ambitious Business and Transformation Team, while helping to shape and improve healthcare services for some of the most diverse communities in London?
An exciting opportunity has arisen within the CNWL Goodall Division’s Business and Transformation Team for two substantive, dynamic, motivated and highly organised Business and Transformation Managers.
The roles will primarily cover two portfolios:
Portfolio 1: Children and Young People's Services
- Children's Community Services (Inner and Outer London)
- Children's Mental Health Services (CAMHS)
- All-Age Eating Disorders Services
- Other Divisional services as required
Portfolio 2: Mental Health Services
- Hillingdon Adult Mental Health Services
- Hillingdon Older Adult Mental Health Services
- Mental Health Rehabilitation & Arts Psychotherapy Services
- Other Divisional services as required
Both posts form part of a high-performing Business and Transformation Team and will support the delivery of national priorities, Trust objectives and local transformation programmes.
The roles require flexibility to work across CNWL office and clinical sites throughout Inner and Outer London with remote working arrangements as appropriate.
Main duties of the job
These are both strategic and hands-on programme management roles requiring collaborative working with a wide range of internal and external partners, including clinicians, operational managers, commissioners, local authorities, voluntary sector organisations, service users and carers.
The successful candidates will lead and support a diverse portfolio of transformation, quality improvement and business development initiatives, including:
- Service redesign and pathway transformation
- Development of new models of care
- Business case and investment proposal development
- Programme and project management
- Activity and demand modelling
- Data analysis and performance improvement
- Cost improvement and efficiency programmes
- Service mobilisation and implementation
- Stakeholder engagement and co-production
- Contract and commissioner-led initiatives
- Quality improvement and change management programmes
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You will be responsible for leading multiple complex projects simultaneously, ensuring robust governance, effective stakeholder engagement and successful delivery of agreed outcomes.
As a key member of the relevant service line Senior Management Team, you will work closely with clinical and operational leaders to identify opportunities for improvement, support strategic planning and deliver meaningful change for patients, families and carers.
Working for our organisation
Central and North West London NHS Foundation Trust is one of the UK's largest specialist NHS providers, delivering a wide range of community, mental health, learning disability and specialist services across London, Milton Keynes and surrounding areas.
You will join a well-established and highly respected Business and Transformation Team, working alongside experienced programme managers, service improvement specialists and senior leaders committed to improving services and patient outcomes.
We are looking for individuals who are:
- Highly motivated, organised and self-directed
- Experienced in programme and project management
- Skilled at building productive relationships with a wide range of stakeholders
- Comfortable working in complex and fast-paced environments
- Able to think strategically while maintaining a strong focus on delivery
- Passionate about improving services for children, young people, adults and older people
You will be comfortable working independently whilst also contributing to a supportive team environment. You will be able to take high-level strategic direction from senior leaders and translate this into clear plans, tangible actions and successful delivery.
In return, we offer opportunities for professional development, flexible working arrangements and the chance to make a genuine difference to services across CNWL.
Detailed Job Description And Main Responsibilities
See job description and person specification.
Additional Information
As these roles support services across multiple boroughs and locations, applicants must be willing and able to travel to CNWL office and clinical sites across Central London, Inner London, North West London and Outer London as required.
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Please note: we reserve the right to close this vacancy early should a sufficient number of applications be received. We therefore encourage interested applicants to submit their applications as soon as possible.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Person specification
Qualifications
Essential criteria
- Degree or equivalent experience
- Specialist qualification in project management
- Postgraduate qualifications or equivalent practical experience specific to the role i.e. Lean/Improvement Tools/Change Management
- Evidence of ongoing continuous professional development
Desirable criteria
- Leadership/management qualification
Experience
Essential criteria
- Substantial experience in a management position
- Experience of project management from initial design to completion
- Experience in business case development
- Experienced leader, able to lead teams of staff in complex or challenging change processes
- Evidence of presenting complex information to professionals and other at different levels
- Experience of working as a mentor/facilitator
- Experience of working across whole health communities
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