JPMorgan Chase & Co.
Business Assistant
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Join a dynamic team where your organizational skills and proactive mindset make a real difference. As a Business Assistant, you’ll be at the heart of high-level executive support, helping shape investor and client relationships. This role offers the chance to work closely with senior leaders, manage complex projects, and contribute to a collaborative environment. You’ll gain exposure to strategic initiatives and play a key part in the group’s success. If you thrive in fast-paced settings and value teamwork, this is the opportunity for you.
As a Business Assistant within Commercial & Investment Banking, you provide essential executive support and help drive business priorities. You work closely with senior leaders and teams, ensuring seamless operations and effective communication. You play a vital role in managing meetings, travel, and events, while maintaining confidentiality and professionalism. You collaborate across teams, contribute to group initiatives, and help foster a positive, inclusive environment. Your attention to detail and proactive approach enable us to deliver high-quality results.
Job Responsibilities
- Build and maintain strong relationships with senior leaders, clients, and key partners.
- Coordinate executive calendars, meetings, and travel arrangements for leadership.
- Organize and support events, including town halls, off-sites, and investor meetings.
- Process expenses and manage account reconciliations in partnership with Expense Management.
- Demonstrate a strong understanding of business priorities and the investor landscape.
- Serve as a system expert for internal tools, reporting, and document management.
- Integrate within the group to understand priorities and expectations.
- Collaborate with team members and partner with assistants to ensure seamless coverage, including during absences.
- Manage internal and external meetings with a focus on investor and client engagement.
- Handle general administrative tasks, including room bookings and coordination activities.
- Mentor new team members, support onboarding, and contribute to projects aligned with business needs.
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Required Qualifications, Capabilities, and Skills
- Demonstrate strong corporate communication, tact, and judgment in confidential situations.
- Maintain a positive attitude and composure under pressure.
- Show full competency in diary management and prioritization for senior leaders.
- Arrange travel and produce accurate itineraries, optimizing leaders’ time.
- Act as a trusted gatekeeper in client-facing situations.
- Understand expense management and process expenses promptly.
- Adapt flexibly to changing business needs and environments.
- Take initiative and proactively follow up on arrangements and requirements.
- Deliver high-quality results with strong attention to detail.
- Understand the culture and priorities of Commercial & Investment Banking.
- Build networks and work in partnership at all levels.
Preferred Qualifications, Capabilities, and Skills
- Mentor and lead by example within the team.
- Respond effectively to new challenges unique to investor and client landscapes.
- Experience with project management and business initiatives.
- Proficiency in internal systems such as Concur, eSource, Travel Portal, and Microsoft Teams.
- Experience supporting senior executives in a financial services environment.
- Strong organizational and event planning skills.
- Ability to influence peers and represent the group with a strong personal brand.
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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
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