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Business Assistant
Location: Bank Street, Canary Wharf
Contract: 3 month rolling
Work Setup: Onsite - 5 days in the office
We are looking for a proactive Business Assistant to join the Corporate & Investment Bank. The candidate will provide confidential, senior EA support in a fast-paced front office environment, demonstrating commercial awareness, sound judgement, and a strong work ethic. Applicants must have a solid PA/EA background, proven investment banking experience, excellent diary and inbox management, experience supporting senior stakeholders, and the flexibility to manage changing priorities with discretion.
Who We Are
JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services—including consumer banking, investment banking, commercial banking, and asset management—to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth.
What You'll Do
- Proactively manage complex diaries and high-volume email traffic, promptly arranging internal and client meetings and prioritizing competing requests.
- Serve as the first point of contact for internal and external clients, gatekeeping in person and by phone while providing polished, client-facing assistance.
- Coordinate and set up meetings, conference calls, and telepresence sessions, ensuring technology and logistics run smoothly for attendees.
- Arrange international and domestic travel in line with Corporate Policy, including flights, visas, accommodation, and ground transport, handling frequent last-minute changes and producing detailed itineraries.
- Process expenses and reimbursements via Concur, perform account reconciliations, and maintain accurate financial records.
- Act as a system functionality expert, completing precise data entry into internal MI systems and collating information for senior management reporting.
- Provide general administrative and team support (room bookings, filing, shared phone coverage), partnering with CIB assistants to ensure seamless cover during absences.
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What You Bring
- Proven experience as an Executive Assistant within investment banking
- Proven ability to build and maintain professional relationships with clients, bankers, and support groups
- Fully competent in complex diary and Outlook calendar management, exercising sound judgement when prioritizing competing demands.
- Proactive, solution-oriented, and self-motivated with strong initiative; anticipates needs, follows up without prompting, and drives tasks to completion.
- Strong executive communication skills, able to manage expectations and liaise effectively across senior stakeholders and multiple hierarchies.
- Experienced in arranging complex travel and producing accurate itineraries (including contingency planning), with solid knowledge of expense systems, policy compliance, and cost control.
- Calm under pressure, detail-focused, and flexible; a collaborative team player who leads by example and partners effectively with peers.
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What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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