Their work alternates between supporting the day-to-day stability of our tooling ecosystem and delivering roadmap initiatives that improve operational efficiency, automation maturity, and user experience.

What You’ll Do

Build and maintain automation solutions

• Design, develop, test, and deploy automations that eliminate manual work and improve operational efficiency.
• Maintain and enhance existing automations, integrations, and workflows to ensure reliability and scalability.
• Troubleshoot issues and provide ongoing support for deployed solutions.

Translate operational needs into technical solutions

• Partner with stakeholders to understand pain points, process gaps, and operational challenges.
• Convert business requirements into clear automation designs and implementation plans.
• Balance speed, simplicity, and long-term maintainability when designing solutions.

Leverage our automation and AI ecosystem

• Build solutions using supported enterprise platforms including Make.com, Airtable, AWS, Zendesk, and approved AI technologies.
• Explore opportunities to incorporate AI capabilities and intelligent automation where they can improve operational outcomes.
• Support experimentation and validation of new technologies that could increase automation maturity across the organization.

Support strategic initiatives

• Contribute technical expertise to roadmap projects and cross-functional initiatives.
• Collaborate with Tooling, Operations, Product, and Engineering teams to deliver automation solutions aligned with business objectives.
• Help ensure solutions are documented, maintainable, and scalable.

Success Looks Like

• Manual effort is reduced through reliable automation.
• Solutions are adopted and valued by internal users.
• Automations require minimal ongoing maintenance after deployment.
• Operational inefficiencies are proactively identified and addressed.
• Roadmap initiatives are delivered successfully and sustainably.
• AI and automation opportunities are evaluated pragmatically and implemented where they provide measurable value.

AI at Perk

AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk.com, and we will confirm whether it is legitimate.