Pentagon Group
Business Center Manager
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Company Description
Pentagon Motor Group is a well-established automotive retailer offering a wide range of new and approved used vehicles, supported by expert servicing, MOTs, parts, and repairs. With multiple dealerships across the region, the group represents leading manufacturers and is dedicated to delivering strong customer value and reliable support. Teams provide honest advice, competitive finance options, and quality aftersales services to individuals, businesses, and fleet customers. Pentagon Motor Group is committed to integrity, professionalism, and helping drivers make informed decisions at every stage of vehicle ownership.
Role Description
The Business Center Manager is a full-time, on-site role based in Lincoln, responsible for overseeing the performance and daily operations of the business and fleet sales center. The role includes:
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- Managing a team to achieve sales and profitability targets
- Coordinating fleet and corporate customer accounts
- Ensuring high standards of customer service for business clients
- Monitoring and reporting on key performance indicators
- Managing stock and order pipelines
- Supporting the delivery of tailored finance and leasing solutions
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Day-to-day tasks also include:
- Collaborating with dealership leadership
- Maintaining compliance with company policies and industry regulations
- Driving continuous improvement in processes and customer experience
Qualifications
- Strong commercial and business development skills, including sales planning, account management, and target-driven performance.
- Experience in customer relationship management, with the ability to build long-term partnerships with business and fleet clients.
- Team leadership and people management skills, including coaching, performance monitoring, and supporting a positive workplace culture.
- Operational and organizational skills, such as workflow management, reporting, and attention to detail in documentation and compliance.
- Proficiency with common office software and dealership or CRM systems; confidence in working with data and financial information.
- Excellent verbal and written communication skills, including negotiation and presentation capabilities.
- Previous experience in automotive retail, fleet, or B2B sales is highly advantageous.
- Valid driver’s license and ability to travel locally for client meetings as required.
- Relevant vocational qualifications or a degree in business, sales, or a related field are beneficial but not mandatory.
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