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Derbyshire County Council

Business Centre Advisor Apprentice

Derby
Posted about 16 hours ago
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Closing date: 19 August 2026

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.

There is an opportunity to join the Business Centre Team at the Peak District National Park Authority.

The post includes business support work for all operational teams across the Authority, using business systems and ensuring that data is up to date and held in accordance with relevant legislation. The postholder will also provide a first point of contact for customers across various channels, such as telephone, email and face to face, and will process customer payments. The postholder will also support the Authority’s democratic services function.

The post is permanent on successful completion of the apprenticeship and is based at Aldern House, Bakewell, with some home working available.

About You

The ability to adapt to and manage various changing demands whilst still maintaining excellent customer service will be required. Good I.T. skills are essential, but training will be given on specific applications as required.

Applicants must have at least 4 GCSEs (grades A - C) or equivalent, experience of dealing with the public and of working with minimum supervision.

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There is a requirement to successfully complete an NVQ Level 3 qualification in Business Studies with a local educational establishment. Paid time will be given for this.

Further Information

A job description and person specification are attached. If you have any questions about the role, please contact Lisa.Walker@peakdistrict.gov.uk. No agencies at this time please.

About Us

The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due to its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

Benefits

We offer a range of staff benefits including flexi-time, a great pension with employer contribution of 19.57%, 26-31 days holiday plus Bank Holidays and free parking at most of our offices. Please look at our Total Reward Brochure to see what we offer.

Our Values

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  • Care - We care for the Peak District National Park, the people we work with and all those we serve. It’s at the heart of everything we do.
  • Enjoy - We take pride in what we do and feel good about our contribution.
  • Pioneer - We were born of pioneers. We will continue to explore opportunities to inspire future generations.

Equality, Diversity and Inclusion

The Peak District National Park Authority is committed to equal opportunities. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are a Disability Confident employer and guarantee to interview anyone with a disability whose application meets the essential criteria for the role.

If you are unable to apply on line and require a word version of the application form, please contact HR@peakdistrict.gov.uk

You must have the right to work in the UK, we are unfortunately unable to offer sponsorship visas. Evidence for the right to work in the UK will be requested before appointment.

Further Information

For further information and to apply see our careers site.

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Skills

Business Support
Customer Service
Data Management
Payment Processing
IT Skills
Democratic Services Support
Communication

Location

Derby, England, United Kingdom

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