Pace Group
Business Change & Improvement Analyst
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Business Change & Improvement Analyst
Salary: Competitive, dependent on experience
Contract: Permanent or Fixed-Term Contract (FTC) – both considered
Location: Kingswinford, West Midlands (with occasional travel to other Group locations)
Pace Group is a growing business with ambitious plans, and we're looking for a motivated, analytical individual to help deliver a range of business change and improvement initiatives across the Group. This is a varied, hands-on role offering the opportunity to work across different business functions, improve how we operate and help us make better use of systems, data and technology. We're looking for someone who enjoys understanding how businesses work, challenging existing processes and turning ideas into practical improvements.
What you'll be doing
Working closely with our operational teams and senior leadership, you'll be involved in a broad range of improvement initiatives, including:
- Process improvement: Reviewing existing ways of working, mapping processes, identifying inefficiencies and developing improved workflows.
- Business change: Supporting the design and delivery of operational and business improvement projects across the Group.
- Systems and automation: Identifying opportunities to automate manual activities, improve existing systems and introduce more efficient ways of working.
- Business intelligence and data: Improving how we capture, manage and use data, including reporting, dashboards and management information.
- Systems integration: Exploring how our systems can work better together, including data flows, APIs and integration opportunities.
- Requirements and solutions: Engaging with colleagues to understand business needs, developing clear requirements and working with internal teams or external suppliers to deliver solutions.
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About you
We're particularly interested in individuals who can demonstrate:
- Experience in a business analyst, business improvement, change or similar role.
- Experience working in an operational, engineering or service-led environment, ideally involving both office-based and frontline or field-based teams.
- An ability to understand business processes, identify problems and develop practical solutions.
- Good knowledge of business systems, data, reporting and digital technology.
- An understanding of automation, APIs and systems integration, including the ability to scope requirements rather than undertake technical development.
- Strong analytical, communication and problem-solving skills.
- A proactive, inquisitive approach and the confidence to engage with people at all levels of the business.
- A relevant degree or equivalent practical experience would be advantageous.
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You don't need to be a software developer or an IT expert. We're looking for someone who understands how technology can solve business problems, can define what is needed and can work with others to make it happen.
Why join Pace Group?
This is an opportunity to join a growing business at an exciting stage of its development, with the chance to get involved in a wide range of projects and make a genuine difference. You'll work closely with experienced operational and senior leadership teams, gaining exposure to different parts of the business and developing your skills across process improvement, business change and technology. We're particularly interested in people who are looking to build their careers, broaden their experience and take on new challenges.
Interested? We'd welcome expressions of interest from individuals who enjoy solving problems, improving processes and finding better ways of working.
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