CGI
Business Change & Insights Consultant
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Position Description
At CGI, you’ll help organisations turn change data into actionable insight, enabling transformation programmes to deliver stronger adoption and measurable business outcomes. As a Business Change & Insights Consultant, you’ll take ownership of analysing how change is landing across organisations, translating complex data into evidence that helps leaders make better decisions and act earlier on emerging risks. You’ll have the freedom to find creative ways to visualise adoption, readiness and benefits, while working alongside experienced change leaders, programme teams and data specialists. Supported by CGI’s collaborative community and opportunities to develop your expertise, you’ll help clients build sustainable change capability while shaping our evolving approach to analytics-led transformation.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.
Your future duties and responsibilities
In this role, you will take ownership of designing and delivering data-driven change insight across transformation programmes and portfolios. You’ll bring together data covering adoption, readiness, capability and benefits realisation, turning it into clear evidence that enables leaders to understand progress, identify risks and determine where interventions will have the greatest impact.
Working alongside CGI change leaders, programme teams, clients and data specialists, you’ll have the scope to experiment with creative ways of presenting information and move organisations beyond qualitative assessments towards more diagnostic and predictive insight. You’ll be supported in developing your change expertise while helping clients strengthen their own analytics capability and contributing ideas, tools and methodologies to CGI’s wider Enterprise & People Change practice.
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- Analyse & Advise – Turn change, adoption and readiness data into actionable insights that inform leadership decisions and programme priorities.
- Design & Integrate – Build and maintain integrated change datasets using HR, learning, communications, adoption and operational information.
- Visualise & Communicate – Develop engaging dashboards and visualisations that make complex change performance easy to understand.
- Measure & Track – Define change metrics, performance indicators and value-tracking frameworks covering adoption, capability and benefits.
- Identify & Predict – Apply analytical techniques to uncover emerging trends, risks and opportunities across transformation programmes.
- Inform & Influence – Provide evidence to support decisions including rollout prioritisation, go/no-go assessments and targeted change interventions.
- Collaborate & Embed – Work with change consultants, programme teams and data specialists to integrate analytics throughout the change lifecycle.
- Enable & Develop – Help clients strengthen their ability to interpret change data and make proactive, evidence-based decisions.
- Create & Improve – Contribute new ideas, tools and best practices to CGI’s Enterprise & People Change capability.
Required Qualifications To Be Successful In This Role
You’ll bring experience of data analysis combined with an interest in how people and organisations successfully adopt change. You should be confident working with complex datasets and translating your findings into clear recommendations for non-technical stakeholders. This opportunity could suit either an analyst looking to develop a career in business change or a change practitioner seeking to specialise in change insights and analytics.
- Proven experience in data analysis, ideally within change, transformation, HR, learning or a related business environment.
- Strong capability in data modelling, analysis and visualisation, using tools such as Power BI, Excel, Tableau or Qlik.
- Experience integrating multiple data sources to produce meaningful insights.
- Proven ability to translate complex analysis into clear, actionable recommendations for non-technical audiences.
- Understanding of change management principles, including adoption and benefits realisation.
- Ability to connect change insights with programme objectives, risks and stakeholder decision requirements.
- Experience working on change and transformation programmes.
- Strong stakeholder engagement, communication and presentation skills.
- Experience working within multi-stakeholder and agile delivery environments.
- Ability to combine analytical thinking with an understanding of people, behaviours and the adoption of new ways of working.
- A recognised change management qualification such as Prosci, APMG or PCI would be advantageous.
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
- You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
- Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
- You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
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