Cancer Research UK (CRUK)
Business Change Manager
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Business Change Manager
£40,000 - £45,000 plus benefits
Reports to: Senior Business Change Manager
Directorate: Marketing, Fundraising & Engagement
Contract: 18 month fixed-term contract
Hours: Full time 35 hours per week
Location: Office-based with high flexibility (1-2 days per week in the office)
Closing date: 20 August 2026
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: Competency based interview via Microsoft Teams
Interview date: 3, 4 or 7 August 2026
About Cancer Research UK
At Cancer Research UK, we exist to beat cancer.
About the Role
We are looking for a Business Change Manager to join our system migration programme.
The Systems Migration Programme is part of Cancer Research UK’s wider Engage Transformation Programme (ETP). The focus is to improve the experiences of people and organisations who come into contact with CRUK through better technology, including the implementation of a new Customer Relationship Management (CRM) system and new systems for our events and orders, as these are dependencies for us to be able to migrate off the system we currently use.
The technical development for the Systems Migration Programme is coming to an end, and the focus is now on the preparation of the CRUK business departments to rapidly and effectively adopt the technical solution. The person taking the role will play an important part in making sure that users of the new system understand the changes it will have on their current ways of working through supporting them in their preparation.
Achieving this will ensure we drive more impact for CRUK through building more meaningful relationships with supporters, so we can accelerate progress towards our mission.
What will I be doing?
- Support senior managers in the Business Change & Communications team to develop strategic change management plans that drive sustained adoption of new systems and ways of working to achieve defined transformation outcomes and benefits.
- Ensure Prosci® ADKAR methodology is adopted throughout the change lifecycle, to deliver a consistent and best practice approach to change management.
- Effectively manage relationships with key stakeholders (e.g. Sponsors, People Managers, Change Agents) so that they understand their change management roles and responsibilities and are supported to play the required role to enable effective delivery of change management plans.
- Conduct change impact assessments, working with subject matter experts across the organisation, to create a clear understanding of the changes that need to be made and adopted across different teams and roles.
- Proactively engage and collaborate with the Engage Transformation Senior Communications Manager to ensure a holistic and joined up approach to business change communications across the transformation programme.
- Monitor and report on change management activity to feed into regular assessments of the overall progress of change management plans, so that relevant governance forums have an accurate view of progress towards business readiness and adoption of change.
- Work collaboratively with colleagues in the Business Change & Communications team, and other stakeholders as needed, to effectively manage dependencies between change management plans and create a holistic view of people change to prevent and mitigate risks to user adoption and usage.
- Proactively identify change management risks and help drive delivery of preventative or mitigating action to ensure changes can be successfully adopted by our people.
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What are we looking for?
This role would suit a Business Change Manager looking for an opportunity to work across a large digital transformation programme, the biggest in the UK charity sector. Or you could be a Programme Manager with some exposure to change, or a Business Analyst looking for that next step. Whatever your background you will be able to demonstrate:
- Experience of successfully executing change management plans within digital/IT transformation programmes.
- Proven track record managing the people side of change to achieve desired results (outcomes and benefits).
- Strong communication skills with the proven ability to communicate complicated information in a simple and straightforward way, to a variety of audiences.
- Exposure to and a good understanding of applying business change principles, framework, tools, and techniques to achieve required outcomes and benefits (e.g. change impact & organisation readiness assessments, behavioural change mechanisms, change resistance and interventions etc).
- Demonstrable experience engaging and influencing stakeholders across diverse business areas to achieve a desired outcome.
- Experience developing, delivering, evaluating and iterating change management plans that have led to successful adoption of changes within a large organisation.
- Experience developing and delivering inspiring content that increases understanding, desire and knowledge within impacted stakeholder groups would be beneficial but not essential.
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Our Organisation Values
- Bold: Act with ambition, courage and determination.
- Credible: Act with rigour and professionalism.
- Human: Act to have a positive impact on people.
- Together: Act inclusively and collaboratively.
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that applications can’t be edited once submitted.
For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Our Vision
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
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