Experis UK
Business Change Manager – Finance Transformation
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We are seeking an experienced Business Change Manager to work on transformation initiatives across our Finance Shared Services function. This is an exciting opportunity to play a key role in delivering strategic change, improving operational efficiency, and enhancing service performance across finance processes.
The successful candidate will have a proven track record of managing complex business change programmes, particularly within Finance Shared Services, Global Business Services (GBS), or Finance Transformation environments.
Key Responsibilities
- Develop and execute comprehensive change management strategies and plans.
- Conduct stakeholder analysis and manage engagement across all levels of the organisation.
- Experience in working on people, process, and organisational change aspects of finance transformation programmes.
- Support the implementation of shared service improvements, operating model changes, and process standardisation initiatives.
- Drive user adoption through effective communications, training, coaching, and readiness activities.
- Collaborate with programme managers, finance leaders, process owners, and technology teams to ensure successful delivery of change objectives.
- Identify and mitigate change-related risks and resistance.
- Establish and track change adoption metrics, benefits realisation, and business outcomes.
- Support continuous improvement and the embedding of new ways of working.
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Required Experience
- Significant experience as a Business Change Manager
- Demonstrable experience delivering Finance Shared Services improvement programmes.
- Strong understanding of finance processes, including – Payment Processes, Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), or management reporting.
- Experience supporting ERP implementations or finance transformation initiatives (e.g., SAP, Oracle, Dynamics 365, Workday).
- Strong stakeholder management skills with the ability to influence senior leadership.
- Experience developing communications, training, and organisational change strategies.
- Knowledge of recognised change methodologies such as Prosci, ADKAR, or equivalent.
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Desirable
- Experience working within large-scale transformation programmes.
- Shared Services, GBS, or Finance Transformation background.
- Change Management certification.
- Project management qualifications (PRINCE2, PMP, Agile, MSP) advantageous.
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