Driver and Vehicle Licensing Agency (DVLA)
Business Change Specialist
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📍 Location: Swansea
💷 Salary: £35,663 - A Civil Service Pension with an employer contribution of 28.97%
🕒 Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time
Our team plays a key role in delivering impactful organisational change across the business, working closely with project teams, operational colleagues, and senior stakeholders. We are a collaborative and supportive department focused on continuous improvement, innovation, and ensuring colleagues are equipped to succeed through change.
Key Responsibilities
- Identify stakeholders and ensures their inclusion in the stakeholder engagement plan.
- Assist the Project Manager and business/end users in identifying, qualifying, and updating business readiness criteria before implementation.
- Lead business change activities and collaborate with the project team to achieve the benefits and outcomes in the business case.
- Champion best practices and provide expert advice to team members and the project community.
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Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.
About You
To be successful in this role you will need to have the following experience:
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- Ensuring colleagues and stakeholders have a clear understanding of objectives, activities and timeframes taking into account individual needs, views and ideas.
- The ability to integrate change into operations ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.
- The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable achieve the implementation of a change into business area(s) and the efficient realisation of benefits.
- The ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.
📅 Apply before 11:55 pm on Sunday 20th September 2026.
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