VC East Midlands
Business Consultant Support Administrator
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VC East Midlands | Vitality Franchise
Help a High-Performing Team Deliver Exceptional Adviser Experiences
At VC East Midlands, we're passionate about helping financial advisers grow successful businesses while delivering better outcomes for their clients.
As one of Vitality's leading franchises, we combine innovative health and life insurance solutions with a people-first approach built on trust, collaboration, and high performance.
We're looking for an organised, proactive, and detail-focused individual to join our team as a Business Consultant Support Administrator.
This isn't a traditional administration role. You'll be at the heart of our business, working closely with Business Consultants, financial advisers, and internal teams to help drive growth, improve adviser engagement, and ensure everything runs smoothly behind the scenes.
If you enjoy organisation, building relationships, solving problems, and supporting others to succeed, we'd love to hear from you.
What You'll Be Doing
You'll play a key role in supporting our Business Consultants and adviser community by:
Supporting Business Growth
- Maintaining CRM records and adviser information.
- Monitoring pipeline activity and assisting with opportunity follow-up.
- Producing reports, MI, and performance updates.
- Helping identify trends, opportunities, and areas requiring attention.
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Delivering an Outstanding Adviser Experience
- Acting as a key point of contact for adviser firms and support teams.
- Coordinating meetings, webinars, and events.
- Preparing adviser insight packs and meeting materials.
- Supporting campaigns and engagement initiatives.
Keeping the Business Running Efficiently
- Managing administrative processes and follow-up actions.
- Ensuring data and records remain accurate and up to date.
- Working with internal teams to resolve adviser queries.
- Supporting continuous improvement across the franchise.
Working as Part of a High-Performing Team
- Collaborating closely with Business Consultants and internal stakeholders.
- Contributing ideas and improvements to enhance adviser support.
- Taking ownership of your workload and priorities.
- Playing an active role in our positive team culture.
What We're Looking For
We're less interested in specific job titles and more interested in attitude, capability, and potential.
You'll likely be someone who:
- Loves being organised and keeping things on track.
- Enjoys working with people and building strong relationships.
- Has excellent attention to detail.
- Is confident using Microsoft Office and business systems.
- Can manage multiple priorities without losing focus.
- Communicates professionally and confidently.
- Takes pride in delivering great service.
- Is proactive and enjoys finding solutions.
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It Would Be Great If You Also Have
- Experience in administration, sales support, customer support, or operations.
- Exposure to financial services, insurance, or another regulated environment.
- Experience using CRM platforms such as Salesforce.
- Experience creating reports, trackers, or management information.
What You'll Get
- Competitive salary.
- Performance-related bonus opportunities.
- 25 days holiday plus benefits.
- Private Medical Insurance.
- Hybrid and flexible working.
- Ongoing training and development.
- Clear opportunities to grow your career.
- The chance to work with one of Vitality's leading franchises.
Why Join VC East Midlands?
We're ambitious, supportive, and genuinely enjoy what we do.
You'll join a team that works hard, celebrates success, and is committed to helping advisers and clients achieve better outcomes. We invest in our people, encourage new ideas, and create opportunities for individuals to develop and progress.
If you're looking for a role where you can make a real impact, develop your skills, and work with great people, we'd love to hear from you.
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