Your Digital Services
Business Development Account Manager
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Business Development & Account Manager
About Your Digital Services
Your Digital Services (YDS) helps businesses improve their online presence, generate new opportunities, and grow through a range of digital marketing solutions. Our services include website design and development, SEO, Google Ads, Microsoft Advertising, social media management, citations, and wider digital marketing services. Alongside our digital services, you will also have the opportunity to offer businesses a range of cyber security solutions, giving you a broader portfolio of services and additional opportunities to generate sales.
The Role
We are looking for an experienced, commercially driven Business Development & Account Manager to join our team in Stockton on Tees. This is a genuine sales role for someone who enjoys developing relationships, finding opportunities, and winning business.
You will have three key areas of focus:
- Existing clients – managing relationships and identifying opportunities to cross sell and upsell additional digital and cyber services
- Previous clients – proactively reconnecting with former customers with the aim of bringing them back on board
- New business – prospecting, developing your own pipeline, and bringing new customers into YDS
You'll have an established customer and previous client base to work with, but you'll also be expected to proactively create new business opportunities.
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Key Responsibilities
- Manage and develop relationships with existing clients
- Identify opportunities to upsell and cross sell additional services
- Re-engage previous customers and identify opportunities to bring them back on board
- Proactively generate new business through prospecting and outbound activity
- Build and manage your own sales pipeline
- Speak confidently with business owners and key decision makers
- Understand a client's business and identify appropriate digital marketing and cyber solutions
- Follow up enquiries, leads, and previous opportunities
- Prepare proposals and progress opportunities through to close
- Maintain accurate CRM records and manage follow-ups effectively
- Work closely with our digital and cyber teams to understand our services and identify opportunities
- Build long-term client relationships and maximize the value we can provide to each customer
- Work towards individual sales and revenue targets
Who We're Looking For
We're looking for someone with proven sales experience who is comfortable picking up the phone, developing their own opportunities, and asking for the business.
You'll need to be self-motivated, commercially minded, and driven by results. We're looking for someone with a great work ethic who wants to succeed and is motivated by the opportunity to increase their earnings through their own performance.
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You should be comfortable working independently, managing a pipeline, and taking ownership of your results.
Previous experience in B2B sales, account management, business development, digital marketing, technology, or cyber security would be beneficial. However, we're equally interested in experienced salespeople from other sectors who can demonstrate a strong track record and are willing to learn our services.
What You'll Be Selling
You'll have a broad portfolio of solutions available, including:
- Website Design & Development
- Search Engine Optimisation (SEO)
- Google Ads
- Microsoft Advertising
- Social Media Management
- Citations & Local Search
- Digital Marketing Solutions
- Cyber Security Solutions
What We Offer
You'll be joining an established business with existing clients, previous customers, and new business opportunities to develop, rather than starting with an empty database.
The role offers the opportunity to earn more through strong sales performance, so it should particularly suit someone who is ambitious, target-driven, and motivated by commission.
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