Crown Workspace
Business Development & Admin Executive - IT Logistics
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Business Development & Admin Executive – IT Logistics
Location: London, Ardra Rd/ Hybrid
Employment Type: Full time
Start date: Immediate Start
About us
Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.
We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.
About the Role
Crown Workspace is a specialist division within Crown Worldwide Group focused on the management, relocation, and transformation of workplace environments. Through tailored solutions, you will work to ensure businesses experience minimal disruption during moves and enjoy productive, well-organised workspaces.
Crown Workspace is seeking a proactive, highly organised and results-driven Business Development & Admin Executive to work directly with the Sales Executive in driving new revenue across IT Logistics and Technical Services. This dual-function role is designed for a high-energy salesperson or experienced SDR who is confident on the phone and effective in a fast-paced B2B environment. The primary responsibility is outbound telemarketing, cold calling and appointment setting across the IT Channel and enterprise accounts.
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The role will also provide the operational backbone for the sales desk, managing administrative workflows, quote preparation, CRM hygiene.
What You’ll Do
- Conduct high-volume, quality outbound campaigns to prospect, cold-call and qualify clients and IT Channel partners.
- Secure high-quality, qualified meetings and discovery calls for the senior Business Development Manager.
- Map target accounts, build prospect lists and identify IT procurement, infrastructure and operations contacts.
- Respond quickly to inbound and event leads and re-engage cold or dormant accounts.
- Assist with commercial proposals, service specifications and pitch decks.
- Prepare routine quotes for storage, staging and ITAD services using approved rate cards.
- Keep call activity, meeting notes, account updates and pipeline records complete and current.
- Liaise with operations and warehouses on stock arrivals, pre-deployment schedules and client queries.
- Secure staging, kitting, asset tagging and custom hardware imaging.
- On-site deployment, rack-and-stack and IMAC field work.
- Secure data sanitisation, certified recycling and asset remarketing.
- Secure short-to-medium-term warehousing for rollout hardware.
What We’re Looking For
- Proven B2B telephone sales, telesales or SDR experience, with confidence in cold calling and objection handling.
- Demonstrable success against KPIs for outbound calls, conversations and qualified meetings.
- Excellent organisation and attention to detail across quotes, correspondence and CRM records.
- Exposure to IT services, logistics, managed services or business services is highly advantageous.
- Strong phone presence, sustained energy and discipline through gatekeepers and rejection.
- Articulate verbal communication and strong professional writing.
- A collaborative tandem partner to the senior BDM against combined growth targets.
- Commercially organised: Prioritises high-value activity and closes actions without repeated follow-up.
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Why Join Crown Workspace?
- Join a company celebrated for its care, expertise, and commitment to quality service.
- Grow with ongoing training designed to develop your skills and support your career ambitions.
- Develop your skills and collaborate on innovative solutions in an international, supportive environment.
- Join collaborative team that values your ideas and encourages diversity and creativity.
- Enjoy a culture built on integrity, respect, and excellence.
- Contribute to sustainability and responsible business practices worldwide
Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown
Crown is an equal opportunities employer
We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.
Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.
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