Business Development Analyst - International Operations and Development

Supports/contributes

• Provide analytical and operational support to the CAAi Business Development team, helping managers and internal senior stakeholders assess and qualify opportunities, progress business development activities and deliver commercial and business objectives.
• Support the preparation of proposals, expressions of interest and commercial submissions, including research, evidence gathering, compliance checking, drafting input, coordination of internal contributors and supporting documentation.
• Subject to training, experience and internal governance, support the end-to-end preparation of lower-value/lower-complexity proposals, typically up to approximately £50k, escalating commercial, technical, contractual or delivery risks to senior managers as required.
• Contribute to the development and improvement of products, services, and business development processes and ways of working by identifying market trends, customer needs, opportunities and practical recommendations.
• Support stakeholder engagement by coordinating inputs, clarifying requirements, preparing supporting material and maintaining effective working relationships across CAAi, the wider CAA, customers and external partners where required.
• Support the planning, coordination and timely delivery of defined business development related workstreams, ensuring actions, dependencies, risks, deadlines and stakeholder inputs are captured and managed effectively.

Governance

Complete work in line with relevant CAAi governance, approval processes, information security requirements, data protection obligations, commercial/procurement processes and Quality Management System requirements.

Decision Making

The role uses analytical judgement and commercial awareness to assess opportunities, progress business development workstreams, support proposals, solve problems and make evidence-based recommendations. The post-holder works with colleagues within Business Development and Marketing function and across other relevant business areas to contribute to opportunity identification and qualification, problem-solving, options analysis and recommendations for management decisions. The role has autonomy to determine how to perform tasks within clear rules, policies, processes and governance, escalating exceptions, anomalies or situations without precedent to managers or senior colleagues. Prioritises day-to-day analysis, opportunity monitoring, analysis, coordination and proposal-support activities in line with agreed business priorities, deadlines and stakeholder requirements. Interprets market, customer, competitor, tender, CRM and stakeholder information and data to identify opportunities, issues, options, risks and recommended next steps. Works within relevant CAAi frameworks, governance and approval processes, escalating exceptions or situations with no clear precedent.

Matters requiring consultation/escalation and approval by others

• Makes recommendations to managers and senior stakeholders based on analysis, evidence, commercial awareness and understanding of the relevant business context.
• Identifies and escalates when matters require escalation due to commercial, reputational, technical, contractual, resource, delivery, quality or information security risk.
• Does not hold final approval authority for bid/no-bid decisions, contracts, pricing, commercial commitments, or major business changes unless specifically delegated through existing governance processes.

Influencing Others

The role requires the ability to communicate information in a succinct, clear and impactful manner, using evidence and analysis to support agreed activities and recommendations. The role may require frequent interaction with individuals within and outside the Business Development and Marketing Function, and occasionally with customers, partners and other external stakeholders, to exchange information, clarify requirements and advance agreed processes, typically with limited need for negotiation. Uses analysis, evidence and structured recommendations to influence, planning, prioritisation, decision-making and continuous improvement within the relevant function. Communicates findings clearly and confidently through written outputs, dashboards, reports, presentations and verbal briefings, adapting style to audience needs. Supports cross-functional collaboration by translating technical, operational or commercial information into clear and practical business insight.

Stakeholder coordination and collaboration

• Builds effective working relationships across relevant CAAi teams, wider CAA functions, subject matter experts, corporate support teams and external stakeholders where required.
• Coordinates inputs from colleagues and stakeholders to support timely, accurate and high-quality outputs.
• Encourages consistent use of relevant systems, processes, data, templates, repositories and reporting practices.

Managing Others

The role does not normally have direct line management responsibility. However, the post-holder may provide guidance, coordination or task support to administrative, first-line support or less experienced colleagues where required to progress agreed workstreams. May coordinate inputs from colleagues, technical SMEs, partners and subcontractors for analysis, proposals, business cases, project documentation, reporting or process improvement activities. May provide guidance to colleagues on relevant processes, tools, templates, data quality, research outputs, reporting or knowledge management resources. May support onboarding, knowledge sharing or informal coaching for colleagues involved in related workstreams.

About You

Essential Skills

• Good analytical and problem-solving skills, with the ability to gather, interpret and summarise market, customer, commercial and other information from multiple sources.
• Good written and verbal communication skills, including the ability to produce clear briefings, reports, commercial documentation and presentation material.
• Good planning, organisation and time management skills, with the ability to manage multiple priorities and fixed deadlines.
• Good commercial and customer awareness, with the ability to understand business objectives, customer/stakeholder requirements, market opportunities and delivery constraints.
• High attention to detail and accuracy when working with data, documentation, requirements, governance processes or formal submissions.
• Confident user of Microsoft Office, particularly Excel, PowerPoint and Word.
• Ability to conduct structured market, customer, country, competitor and sector research and translate findings into clear business insight and practical recommendations.
• Ability to work independently while remaining collaborative and aligned to team priorities.
• Confidence using digital tools to improve research, analysis, productivity, reporting and knowledge management.
• Awareness of AI-enabled tools and their potential application to research, summarisation, analysis, reporting and productivity, with appropriate source checking and human review.

Essential Experience

• Experience in business development, commercial analysis, bid or proposal support, market research, consulting, strategy or a similar role.
• Experience supporting proposals, tenders, expressions of interest, commercial submissions or other deadline-driven bid documentation.
• Experience conducting market, customer, competitor, country, sector or opportunity research and presenting findings to support commercial decisions.
• Experience gathering, analysing and presenting information to support decisions, planning, delivery or improvement activity.
• Experience working with multiple stakeholders to gather information, coordinate inputs and deliver outputs to deadline.
• Experience preparing structured business outputs such as reports, opportunity assessment, briefings, trackers, dashboards, business cases, proposals, process documentation or management information.