CodeShield UK - Technical Sales Apprentice

CodeShield UK, an expert-led cyber security company, is looking for an apprentice who wants to build a career in technical sales. The company are focused on growth, and this is just the start of the creation of their sales academy.

Wage: £15,600 a year
Training course: IT technical salesperson (level 3)
Hours: Monday - Friday, 09:00 - 17:30 with one hour for lunch)
Hybrid: You are required to attend the office [4/5] days per week. 37 hours 30 minutes a week
Start date: Monday 7 September 2026
Duration: 1 year 1 month
Positions available: 1

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Reporting to the Director, you will be responsible for supporting outbound sales prospecting and lead generation for penetration testing services, while developing your understanding of the cybersecurity industry.

Day-to-day tasks will include:

• Proactive outbound calling, emailing, and LinkedIn outreach to generate qualified leads
• Maintaining accurate CRM data, including leads, contacts, accounts, and opportunity stages
• Researching target companies, identifying key decision-makers, and building stakeholder maps
• Following up with previous and potential clients from our existing database once confident in our service offering
• Supporting the planning and execution of outbound campaigns and responding to inbound marketing activity
• Preparing quotations for customers as required
• Assisting in the creation and coordination of sales and marketing collateral
• Maintaining online sales and marketing content across platforms
• Growing your professional LinkedIn network and managing outreach activity
• Providing general sales support and assisting with ad-hoc administrative tasks
• Learning about the cybersecurity industry, our core services, and the challenges our clients face to strengthen your outreach efforts

Where you'll work

Caxton Point Business Centre
Stevenage
SG1 2XT

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
ISALES ACADEMY LIMITED

Training course
IT technical salesperson (level 3)

What you'll learn

Course contents

• Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
• Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
• Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
• Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
• Assesses and qualifies sales leads: by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
• Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
• Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
• Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
• Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
• Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
• Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
• Logical and creative thinking skills
• The ability to interact effectively and professionally with a range of different types of customer
• Ability to think analytically and to solve problems
• Ability to work independently and to take responsibility
• Ability to work with a range of internal and external people
• Ability to communicate effectively in a variety of situations
• Ability to operate in a secure manner.