Kata Care
Business Development Director – Complex Care & Supported Living
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Head of Commissioner Relationships & Placements / Business Development Director
Job Type: Full-time, Permanent
Location: Remote (home-based), with regular national travel
Pay: £70,000–£80,000 per year, plus car allowance and performance-related bonus
Benefits: Work from home, car allowance, performance bonus, full autonomy over calendar and working pattern
About the Role
Our client is a CQC-registered specialist supported living provider, offering individual, one-person homes for adults with autism, learning disabilities, complex mental health needs, and behaviours that challenge, in cases where the level of need requires a genuinely specialist response.
The business has recently secured a significant new spot purchase contract, with clear evidence the model is working, and is deliberately moving away from framework and DPS work to focus on high-value spot placements instead. Growth is measured in quality, not volume: around 30–35 service users by year end, each one properly matched.
This is a new, senior appointment. You'll take ownership of the organisation's commissioner relationship strategy from day one, bringing your own established network with ICB and Local Authority decision-makers, and shape how the business positions itself for spot purchase. This isn't a role built around cold outreach or bid response, it's built around relationships and judgement you already have.
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What You'll Be Doing
- Converting your existing commissioner relationships into out-of-county spot referrals and placements
- Owning the referral pipeline end to end, from first enquiry through to placement, working closely with the operations team to match individuals to the right home
- Advising on how the business positions its specialist offer for spot purchase, outside framework and DPS routes
- Representing the business at commissioner forums and networking events, outside framework-specific circuits
- Feeding what you're hearing in the market back into the business
- Supporting tenders and bids where useful, though this is a relationship role first, not a bid-writing one
What You'll Need
- 5+ years in a commissioning-facing business development or referrals role within supported living and/or residential care
- Named, active relationships with LA and ICB commissioners, and specific placements you can point to
- Experience winning business through spot purchase specifically, not just responding to framework or DPS listings
- Background working with autism, learning disabilities, complex mental health and/or behaviours that challenge
- Comfortable working autonomously, home-based, with regular national travel to maintain relationships and view properties
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Package
£70,000–£80,000 base, plus car allowance and a performance-related bonus (structure confirmed with the successful candidate). Full autonomy over how you work, and a genuine say in how the business grows.
Recruitment Process
Two stages: an initial conversation on your career history and existing commissioner relationships, followed by a presentation on your proposed first 1-6 month business plan and strategy for the role.
This role is being handled on a confidential basis. Full details on the business, including who the client is, will be shared with shortlisted candidates.
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