Capita
Business Development Executive
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Are you a natural people person with the confidence to pick up the phone, build instant rapport and spot opportunities others might miss? We're looking for a Business Development Executive with genuine sparkle, someone who brings character, curiosity and commercial drive to every conversation.
In this role, you'll help Capita clients get the very best from our CPS products and services, using your energy, insight and relationship building skills to open doors, nurture warm relationships and champion solutions that make a real impact. This is a home‑based role with travel to client sites, mainly across London and surrounding areas.
As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.
What you'll be doing
- Identifying opportunities through proactive market scanning and customer insight to support business development plans
- Building awareness and generating leads using calls, email outreach, Teams and face‑to‑face engagement
- Showcasing CPS products and services to existing Capita clients, using prepared collateral and support from subject matter experts
- Maintaining up‑to‑date knowledge of CPS products and propositions to effectively position, showcase and demonstrate value, driving upsell and cross‑sell opportunities
- Generating qualified pipeline and progressing opportunities through Salesforce, ensuring accurate forecasting, robust qualification, adherence to sales governance and effective closing of new business
- Nurturing existing client relationships to identify needs, drive upsell and cross‑sell opportunities, and ensure a smooth transition into Business Development, Client Engagement or Account Management teams
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What we're looking for
Essential:
- Previous, customer facing, business development experience with the confidence to qualify opportunities, build rapport quickly and close deals effectively
- Excellent communication and negotiating skills
- Data‑driven approach, ensuring accuracy and attention to detail when managing pipelines
- Self‑starter mentality with solid time‑management skills, able to prioritise, manage your diary and stay on top of workload independently
- Resilience and a growth mindset, with the ability to learn quickly and adapt in a fast‑paced sales environment
- Collaborative and relationship‑focused
- Due to travel requirements to client sites, you must hold a valid driver's license
Desirable:
- Building service industry and local government experience a bonus
- Experience using Sales Force
About Capita Growth
Our Growth Function is one of Capita's central functions and is redesigning how we do business. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.
What's in it for you?
- A salary of up to £40,000 aligned to your experience, plus access to the CPS quarterly bonus scheme based on won opportunities
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
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Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
Customer first, always Fearless innovation ✅ Achieve together Everyone is valued
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
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