North Bristol Private Hospital
Business Development & Growth Manager
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Business Development & Growth Manager — Cosmetic Surgery
North Bristol Private Hospital | Bristol | 30 hours per week
Location: 150 Aztec West, Bristol, BS32 4UB / flexible hybrid working
Salary: £33,600–£42,400 per year (FTE £42,000–£53,000), depending on experience and results
Reports to: Hospital Operations Manager & Medical Director / Owner
The Opportunity
North Bristol Private Hospital is seeking a commercially driven Business Development & Growth Manager to generate measurable growth across cosmetic surgery and other suitable consultant-led services.
This is a hands-on, target-driven role focused on attracting surgeons, developing referral partnerships, generating high-quality patient enquiries and managing the commercial pipeline. You will own the top of the patient-acquisition funnel, ensuring leads are captured, allocated promptly and tracked through to consultation, procedure and revenue.
What success looks like
- More approved surgeons
- Productive operating lists
- Qualified patient leads
- Effective referral partnerships
- Clear evidence that commercial activity is generating procedures and revenue
Key Responsibilities
- Identify, approach and develop consultant surgeons who can bring appropriate recurring activity to the hospital.
- Build productive referral relationships and identify commercially viable services, partnerships and growth opportunities.
- Plan and deliver lead-generation activity across social media, digital channels, the website, email, events and partnerships.
- Coordinate specialist agencies and suppliers while retaining accountability for performance and return on investment.
- Ensure every market-generated lead is captured, sourced and allocated promptly to the Patient Advisor, with a reliable audit trail.
- Maintain an accurate CRM and pipeline covering patient leads, campaigns, surgeons, referral partners and new services.
- Track lead quality, response times, conversion, procedures, revenue, marketing return and surgeon-development progress.
- Use data to correct underperformance, stop ineffective activity and invest in channels that produce results.
- Represent the hospital professionally and ensure promotional activity is ethical, accurate and compliant.
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About You
You will be proactive, commercially ambitious and comfortable being held accountable for measurable outcomes. You will combine relationship-building and prospecting skills with disciplined follow-up, strong content judgement and a data-led approach.
Essential Experience
- A strong record in business development, sales, growth, lead generation or commercial marketing, with measurable results.
- Demonstrable success generating leads through social media and digital channels.
- Experience managing CRM systems, lead allocation, commercial pipelines and conversion data.
- Confidence approaching senior professionals, including cold and warm prospects, and progressing opportunities to completion.
- Commercial understanding of acquisition cost, conversion, revenue, margin and return on investment.
- Excellent written communication, organisation and professional presentation.
Desirable
- Experience in cosmetic surgery, aesthetics, private healthcare or another premium consumer service.
- An established network within consultant-led healthcare.
- Experience attracting or onboarding surgeons or other professional accounts.
- Hands-on knowledge of paid social, Meta platforms, SEO/PPC, website lead generation, email campaigns or digital analytics.
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Why join NBPH
North Bristol Private Hospital is a small, independently owned surgical hospital offering modern facilities, personalised care and a premium patient experience. Our close-knit multidisciplinary team values quality, compassion, high standards and visible leadership. The hospital was rated Good overall by the CQC in November 2025.
Role Details
- Hours: 30 hours per week; working pattern to be agreed.
- Location: North Bristol Private Hospital, 150 Aztec West, Bristol, BS32 4UB. Flexible hybrid working may be available, with regular on-site attendance and occasional events or meetings outside standard hours.
- Salary: £33,600–£42,400 per year for 30 hours, based on an FTE of £42,000–£53,000, according to experience and demonstrable results.
- Bonus: The role may qualify for a performance-based bonus linked to agreed growth outcomes.
Apply
If you are an energetic commercial professional who can open doors, create demand and convert opportunities into measurable activity, we would like to hear from you.
Please apply through LinkedIn with your CV and a short explanation of the growth results you have personally delivered.
North Bristol Private Hospital recruits fairly and welcomes requests for reasonable adjustments throughout the recruitment process.
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