Responsibilities

• Manage accounts including the creation and maintenance of account plans that align with the Biopharma management strategies
• Build strong relationships and networking with partners, influencers, and strategic customers.
• Work with partners to identify and develop new opportunities for all fluid connection, disconnection, and delivery applications.
• Negotiate and manage business, pricing, and contractual agreements.
• Conduct regular product training and information sessions.
• Develop strategies for penetration, expansion, and adoption of our products in the Biopharma space.
• Perform Voice of Customer (VOC) and establish customer needs; competitive advantages, and opportunities to position/reposition products to maximize market penetration.
• Leverage CRM to manage opportunities, application details, and account management.
• Actively participate in Biopharma events, associations, and trade shows.
• Performs other job duties as assigned to meet business needs.

Qualifications

Basic Requirements:

• Bachelor’s Degree in Business, Marketing, Engineering, or related business, science, or engineering degree (technical degree preferred)
• 5+ years in customer-facing technical or sales roles.
• Solid negotiating skills.
• Exceptional project management skills.
• Ability to deal effectively with all levels of the organizations including specifying engineers, purchasing, and upper management.
• Professional self-starter who thrives in working in an autonomous environment.
• Must have strong time management skills.
• A solid sales acumen, with the ability to promote “value.”
• Excellent communication and interpersonal skills with a customer-centric mentality.
• Ability to effectively present information and respond to questions from internal groups and external customers.
• Effective written and oral communication skills.
• Demonstrated ability to manage and maintain formal programs for account management.
• Experience with CRM programs.
• Ability to leverage social media.
• This role may require 75% travel, domestically and internationally. Candidates should be comfortable with occasional travel as needed to support business objectives.