Pentagon Mazda
Business Development Manager
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Job Introduction
Pentagon Motor Group have an amazing new career opportunity available for a Fleet Business Development Manager to join their West Hallam Corporate team! This position will allow you the variety of working with New Car & Commercial Vehicles across 21 manufacturer brands from our corporate fleet hub.
Do You Have
- Previous fleet sales experience?
- A successful background in exceeding customer expectations?
If the answers are YES, you may be the person we are looking for!
What will you be doing?
- Actively seek and secure new business from the corporate arena on Car & Commercial Vehicles across all brands represented by Pentagon Motor Group
- Sell the benefits of the wider Motus Group in order to maximise its investment in return by providing introductions to the wider group (HGV/Parts/Conversions)
- Maintain and grow existing corporate account relationships exploiting every opportunity
- Build in Fleet Recharge to aid in departmental and increasing delivery costs
- Build relationships with our manufacturer partner Fleet Sales Teams to encourage incremental business
- Work closely with Lease Company representatives and with our Lease Company Development Team to identify new opportunities
- Follow agreed processes for accurate order administration
- Be responsible for all vehicle debt relating to orders in your responsibility and ensure all vehicles are paid within agreed terms
- Effective 100% follow up of all opportunities to include lost sale reporting
- Help MOTUS Group UK to achieve industry-leading standards of customer care and process efficiency
- Ensure compliance with company policies and industry guidelines
- Competently manage new and ongoing orders through to vehicle delivery providing clear, precise update information
- Manage relationships with converters and other Motus business areas to ensure a smooth order to delivery process.
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Key Tasks
- Gain understanding of Motus Group UK brands, manufacturers and products
- Customer face to face interaction
- Work towards an agreed recharge, order and delivery target
- Monthly reporting on sales activity and opportunities
- Manage vehicle debt and be responsible for ensuring all vehicles are paid for within terms
- Utilise existing databases to prospect existing and potential customers as well as effective response to inbound leads
- Explore the best way to use all current prospect data to effectively promote the business
- Explore various routes for prospect capture – marketing ideas
- Take part in monthly sales meetings and fleet related events
- Handle any customer issues with understanding and discretion and ensure swift resolution/response
- Operate within the law at all times.
- Ensure all health and safety legislation and internal procedures are followed.
- Operate at all times within company policy.
Who are we looking for?
- Excellent attention to detail
- Ability to work autonomously
- Tenacious
- Driven and proven ability to achieve commercial results
- Customer centric and relationship driven
- Professional
- Process driven
- Self-disciplined & self-motivated
- Ability to adhere to deadlines
- Excellent organisational skills
- Ability to operate at pace with conflicting priorities
- Team Player
- Computer literate with a good working knowledge of outlook, excel and Leaselink experience would be desirable
- Ability to retain information
- High level written skills
- Control over time management
Key Competencies
Customer Focus
- Approach every situation with a desire to understand and deliver
- Listen effectively and communicate clearly
- Use every contact with the customer to build a relationship
- Make every effort to ensure nothing is left to chance
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Operational/Commercial Focus
- Show customers your interest is genuine
- Build long-term business relationships
- Understand the cost implications of resolving perceived issues
- Contribute to effective working
- Use technology effectively
Business Focus
- Work with other areas of the business to improve profit and customer satisfaction
- Appreciate the impact of wider issues on the company and customer
- Represent the company brand professionally at all times
Essential Recruitment Criteria
Education
- Good standard of education including Maths & English
Experience
- Proven track record in meeting and exceeding sales targets
- Commercial Vehicle experience would be desirable
- Excellent computer skills, including experience of operating word processing and database packages, email and internet – training on databases would be provided
- Proven track record in delivering excellent customer service
- Ability to retain new technical information
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.
Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
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