Business Development Manager

Employer

Leversedge Telecom, sister company of Welcomm Communications

Contract

Full-time, 39.5 hours per week, permanent upon successful completion of probationary period

Probation period

5 Months

Location

23 Slater Street, Leicester, LE3 5AS

Salary

£40,000-£45,000 (depending on product experience)

Work Authorisation

Please note that we are unable to offer Visa Sponsorship for this position

Company Overview

Since 1975, we’ve been helping organisations improve the way they communicate, protect and perform. As the leading integrated communications and data specialist, we deliver solutions that set the standard for safety, efficiency and reliability.

We are one of the only providers able to offer a complete connected ecosystem – combining two-way radios, door entry access and video security. Unlike others, we don’t just supply products, we design, integrate and support fully tailored solutions, giving customers a single point of contact for end-to-end security and communication.

As a trusted Motorola Solutions Elite Channel Partner, and since our acquisition by Welcomm Communications in 2019, we bring proven expertise, scale and innovation to every project.

Job Summary

The Business Development Manager is responsible for driving profitable growth through a combination of new business acquisition and the development of existing customer opportunities across the Leversedge portfolio. By proactively generating and managing a robust sales pipeline, building strong relationships with key decision makers, and taking a consultative approach to understanding customer needs, the role identifies, positions and delivers tailored solutions that create value for customers and generate commercial success for Leversedge. Strong communication, prospecting, negotiation and relationship-building skills are essential to secure new business, maximise account value, and achieve sales targets and KPIs.

Responsibilities

• Proactively engage with existing customers to strengthen and develop long-term relationships, conducting regular account reviews delivering an exceptional customer experience that encourages retention and referrals.
• Take ownership of new business opportunities, proactively generating and managing a robust sales pipeline through cold calling, email marketing, networking and social media.
• Identify, position and sell solutions across PBR, Radio, CCTV, Door Access, Cold Chain Supply Solutions, Mobile Communications, Data Connectivity, Unified Communications and IT Services, maximising account value and driving profitable growth through strategic cross-selling and upselling initiatives.
• Consult with prospective and existing customers to understand their business objectives, challenges and pain points, translating findings into tailored sales strategies and solution recommendations.
• Negotiate and close profitable business agreements that maximise gross profit whilst delivering value to customers, then oversee onboarding and account development to ensure long-term success.
• Manage the end-to-end sales cycle from pre-sale through to implementation, collaborating with internal stakeholders to ensure a seamless customer experience and successful delivery of solutions.
• Maintain accurate records of all customer interactions, opportunities and sales activity, ensuring CRM data supports forecasting, pipeline management and future account growth.
• Consistently meet and exceed performance and KPI expectations, revenue targets and commercial objectives through account growth, customer retention and new business acquisition.
• Actively engage in learning and development opportunities, embracing feedback and coaching to continuously enhance skills, improve performance, and drive personal success.
• Contribute to a positive, high-performance culture by supporting colleagues, sharing best practice and assisting in the development of new starters where required.