Lily Comms - Multi-award winning communications solutions for business
Business Development Manager
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Job Description:
Believe. Achieve. Succeed. Together.
Pay: £30,000.00-£100,000.00 per year
Location: Hybrid / Field-Based (UK)
Salary: Basic to be agreed/negotiated depending on experience.
Realistic OTE: Year 1, £70,000.00. Year 2 £100,000+ Uncapped Commission Car Allowance & Benefits Package
Lily is one of the UK's fastest-growing providers of Digital Transformation solutions, helping SMEs improve productivity, reduce costs, strengthen security and drive growth through technology. Our ecosystem spans:
- AI & Business Transformation
- Managed IT Services
- Cyber Security
- Microsoft 365 & Modern Workplace
- Unified Communications & Contact Centre
- Connectivity & Networks
- Mobile Solutions
- Cloud & Infrastructure
Our vision is simple: become the trusted Digital Transformation partner for ambitious SMEs across the UK. Lily's strategy focuses on empowering customers through technology whilst creating outstanding career opportunities for our people.
Key Responsibilities:
- Generate new business appointments and opportunities and acquire new SME customers across Lily’s Digital Transformation portfolio.
- Attend and maximise qualified appointments generated by the Outbound Sales Executive (OSE) team.
- Build relationships with business owners, directors and senior decision-makers.
- Conduct discovery meetings to identify customer challenges, objectives and opportunities.
- Develop tailored solutions across AI, Managed IT, Cyber Security, Connectivity, Communications, Cloud and Microsoft technologies.
- Create and deliver compelling customer presentations, proposals and business cases.
- Manage opportunities through the full sales cycle from prospecting to close.
- Negotiate commercial agreements and secure profitable new business contracts.
- Build and maintain a healthy sales pipeline to achieve monthly and quarterly targets.
- Generate self-sourced opportunities through networking, referrals, LinkedIn, social selling and proactive prospecting activity.
- Accurately forecast sales opportunities and maintain CRM records.
- Collaborate closely with technical, pre-sales and delivery teams to develop customer solutions.
- Utilise consultative and value-based sales methodologies to position Lily as a trusted Digital Transformation partner.
- Manage high-value opportunities using structured qualification frameworks using SCOTSMAN.
- Stay informed on market trends, competitor activity and emerging technologies, particularly AI and business transformation.
- Represent Lily professionally at customer meetings, networking events and industry functions.
- Deliver regular pipeline, activity and forecast updates to sales leadership.
- Contribute to the continuous improvement of sales processes, customer engagement strategies and win rates.
- Achieve and exceed agreed revenue, gross profit and activity targets.
- Develop long-term customer relationships that create future growth opportunities.
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Skills & Experience Required:
- Proven track record in a managed service provider, B2B sales and new business acquisition.
- Strong prospecting, networking and relationship-building skills.
- Excellent communication, presentation and negotiation abilities.
- Ability to engage confidently with business owners and senior stakeholders.
- Experience managing a sales pipeline and delivering against targets.
- Highly organised with strong commercial awareness.
- Self-motivated, ambitious and results-driven.
- Comfortable working independently while contributing to a wider team objective.
- Experience selling IT, Telecoms, Technology, Cyber Security, Managed Services or Business Solutions is essential.
- Full UK driving licence.
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Personal Attributes:
- Hunter mentality with a passion for winning new business.
- Resilient and motivated by challenge and achievement.
- Curious and consultative in approach.
- Commercially focused with strong business acumen.
- Professional, credible and customer-centric.
- Coachable and committed to continuous personal development.
- Motivated by earning potential and career progression.
- Positive, energetic and proactive attitude.
Performance Measures:
- Customer satisfaction and retention outcomes.
- New business revenue generated.
- Gross profit achievement.
- New customers onboarded.
- Pipeline value and pipeline coverage.
- Customer meetings completed.
- Proposal and quotation activity.
- Conversion rates from appointment to opportunity and opportunity to sale.
- Self-generated opportunity creation.
- CRM accuracy and forecast reliability.
- Customer satisfaction and retention outcomes.
Benefits:
- Leadership with a focus on coaching and individual growth
- Casual dress Fridays
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Free parking
- Referral programme
- Sick pay
- Uncapped Commission
Work Location: On the road
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