What you’ll do

• Lead confident client conversations. Pick up the phone, understand the research objectives and ask the questions needed to shape a workable brief. Explain how the project will run—from screening and recruitment to fieldwork logistics, quality checks and client updates—and why FieldworkHub is the right partner.
• Assess feasibility and recommend solutions. Evaluate audiences, screening criteria, sample sizes, markets and timelines. Validate assumptions with our recruitment team and partners, identify potential obstacles early and suggest practical alternatives where the original brief is not achievable.
• Prepare accurate, persuasive quotations. Build costings that reflect the full scope, including recruitment, incentives and supporting services. Make assumptions, timings and exclusions clear, and balance competitive pricing with appropriate margins. Present the value of our approach, not just the price.
• Convert opportunities and grow accounts. Follow up actively, handle questions and objections, negotiate within agreed parameters and ask for the business. Develop repeat relationships, re-engage lapsed clients and contribute to targeted outreach rather than relying solely on incoming enquiries.
• Keep ownership through to handover. Maintain an accurate pipeline, agree clear next steps and work towards sales and profitability targets. When a project is won, ensure the delivery team understands the scope, costs, commitments and any risks. Use feedback on won and lost opportunities to improve future proposals.

Requirements

We’re looking for:

• Relevant experience: A background in market research sales, business development, client services or account management—or substantial qualitative fieldwork project management experience and a clear motivation to move into sales.
• Credibility with clients: The ability to discuss methodologies, recruitment challenges and delivery requirements confidently, explain your recommendations and build rapport on calls and in meetings.
• Commercial judgement: Confidence with budgets and costings, an understanding of profitability and the determination to follow opportunities through to a decision.
• Careful, dependable working habits: Accurate proposals, prompt communication and organised follow-up, with the judgement to seek specialist input rather than promise something that has not been checked.

Experience with international or multi-country fieldwork would be valuable. Above all, you should enjoy talking to clients, solving problems and taking responsibility for winning work.

Success Metrics

Clients trust your advice and understand what they are buying. Enquiries become profitable projects, existing relationships generate repeat business, and the delivery team receives clear, realistic commitments it can fulfil.

Why Join FieldworkHub?

You’ll work closely with the owners in a small team where your contribution is visible, with the opportunity to develop your commercial responsibilities as the business grows.

You will be eligible to participate in the company’s quarterly bonus scheme, with access to private medical insurance after completing probation. Hybrid working currently means Mondays and Wednesdays in our office at 131 Finsbury Pavement, London EC2A 1NT, with the remaining three days working from home.

How to Apply

Send your CV and a short note about your relevant fieldwork and client experience to careers@fieldworkhub.com. We’re interested in what you understand, how you work with clients and what you could bring to the role—not simply your current job title.