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Business Development Manager (B2B Sales – RPO & BPO Services)
Job Title: Business Development Manager – RPO & BPO Services
Location: UK (Remote/Hybrid)
Territory: United Kingdom, Ireland & International Market
Employment Type: Full Time, Permanent
Reports To: Managing Director / Group Commercial Director
Salary: Competitive Base Salary + Uncapped Commission + Bonus + Car Allowance
About the Role
We are looking for an ambitious, commercially driven Business Development Manager to accelerate the growth of our Recruitment Process Outsourcing (RPO) and Business Process Outsourcing (BPO) divisions.
This is a true hunter role, focused on identifying, engaging, and winning new enterprise clients across multiple sectors including healthcare, recruitment, finance, technology, customer services, HR, marketing, engineering, and professional services.
You will be responsible for developing strategic relationships with senior decision-makers, understanding workforce challenges, and designing outsourcing solutions that deliver measurable commercial value.
This role requires regular travel throughout the UK, Ireland, and internationally to attend client meetings, networking events, conferences, and industry exhibitions.
Key Responsibilities
- Develop and execute a strategic sales plan to generate new RPO and BPO opportunities.
- Identify, prospect, and win new business through outbound sales, networking, referrals, and strategic partnerships.
- Build relationships with CEOs, Managing Directors, HR Directors, Procurement teams, and Operations Directors.
- Generate qualified leads through cold outreach, LinkedIn, networking events, and market intelligence.
- Deliver compelling presentations and consultative sales pitches to prospective clients.
- Understand client workforce challenges and develop tailored outsourcing solutions.
- Prepare proposals, pricing models, commercial tenders, and contract documentation.
- Lead negotiations through to contract signature.
- Manage a healthy sales pipeline using CRM systems and provide accurate sales forecasting.
- Work closely with recruitment, operations, and delivery teams to ensure smooth client onboarding.
- Represent the business at exhibitions, conferences, and networking events.
- Develop long-term strategic partnerships with clients to encourage contract expansion and cross-selling opportunities.
- Monitor market trends, competitor activity, and emerging outsourcing opportunities.
- Achieve and exceed monthly, quarterly, and annual sales targets.
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Target Markets
You will be expected to develop business across sectors including:
- Recruitment Agencies
- Healthcare Providers
- NHS and Private Healthcare
- Financial Services
- Insurance
- Technology
- Professional Services
- Legal
- Manufacturing
- Logistics
- Retail
- Hospitality
- Public Sector
- Education
- Shared Service Centers
- Global Outsourcing
Products & Services
You will sell a broad range of outsourcing solutions including:
- Recruitment Process Outsourcing (RPO)
- Offshore Recruitment Teams
- Talent Acquisition Solutions
- Business Process Outsourcing (BPO)
- Finance & Accounting Outsourcing
- Payroll Services
- Customer Support Teams
- IT Support Services
- HR Administration
- Compliance & Back Office Services
- Marketing Support
- Shared Services
- Dedicated Offshore Teams
- Managed Services
Skills & Experience
Essential:
- Proven success in B2B sales.
- Experience selling outsourcing, recruitment, staffing, SaaS, or managed services.
- Demonstrable track record of achieving or exceeding sales targets.
- Strong experience generating new business through cold outreach and consultative selling.
- Excellent communication, presentation, and negotiation skills.
- Ability to engage confidently with C-suite executives and senior stakeholders.
- Commercially astute with strong proposal-writing and solution-selling skills.
- Self-motivated with the ability to work independently.
- Experience managing complex sales cycles and high-value contracts.
- Full UK driving license and willingness to travel extensively.
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Desirable:
- Experience selling RPO, MSP, or BPO solutions.
- Existing network within UK and Irish enterprise organizations.
- Experience responding to public and private sector tenders.
- Knowledge of workforce planning and outsourcing strategies.
- Experience using CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics.
- Personal Attributes
- Highly motivated and target driven.
- Entrepreneurial mindset with a passion for winning new business.
- Professional and confident communicator.
- Strong relationship builder.
- Commercial thinker with excellent problem-solving skills.
- Resilient and determined.
- Organized with strong attention to detail.
- Adaptable and comfortable working in a fast-paced environment.
- Willing to travel regularly, including overnight stays and international travel where required.
Key Performance Indicators (KPIs)
- New client acquisition.
- Monthly and quarterly sales revenue.
- Annual contract value secured.
- Gross profit generated.
- Sales pipeline value.
- Conversion rate from opportunity to contract.
- Number of client meetings and presentations.
- Proposal and tender success rate.
- Client retention and account growth.
- Cross-selling and upselling performance.
What We Offer
- Competitive salary with uncapped commission.
- Performance-related bonus scheme.
- Car allowance or company vehicle.
- Laptop and mobile phone.
- Pension scheme.
- Flexible and remote working.
- Ongoing sales and leadership development.
- Clear career progression into Senior Business Development, Sales Director, or Commercial Director roles.
- Opportunity to work with an ambitious, fast-growing international outsourcing business.
- International travel and exposure to global clients.
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