JAB Associates Ltd
Business Development Manager
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Business Development Manager – Merchant Software
UK Home-Based | National Coverage
Attractive Basic Salary + Bonus + Company Car + Benefits
Are you a commercially driven, technology-minded sales professional with a strong understanding of the UK builders’ merchant sector?
This is an exciting opportunity to take ownership of a newly created Business Development Manager position with an established and highly respected provider of specialist business-management software to the merchant industry.
Our client has been supporting merchants for more than 30 years and provides a comprehensive ERP system that helps customers manage their entire business operation—from trade-counter sales and customer accounts through to purchasing, stock control, CRM, financials and management reporting.
The company already supports both independent merchants and major multi-branch organisations and is now looking for an intelligent, credible and self-motivated Business Development Manager to help drive its next stage of growth.
The opportunity
Working from home and covering the UK, you will focus predominantly on identifying and securing new customers while also developing relationships with selected existing accounts.
This is a consultative, relationship-led sales role. You will take time to understand how each merchant operates, identify its business and systems requirements and demonstrate how the company’s software can improve efficiency, visibility and control.
Customers are choosing more than a piece of software—they are selecting a long-term technology and service partner. Your ability to establish trust, understand complex requirements and give senior decision-makers confidence in both the system and the company behind it will therefore be essential.
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Key responsibilities
- Identify and develop new business opportunities across the UK merchant sector
- Build and manage a strong pipeline of prospective customers
- Engage with business owners, directors and senior operational decision-makers
- Understand customers’ existing processes, systems and commercial challenges
- Deliver engaging software presentations and demonstrations, both face-to-face and online
- Manage a consultative and potentially lengthy sales process from initial contact through to agreement
- Develop selected existing customer accounts
- Represent the company at industry exhibitions, conferences and networking events
- Maintain accurate CRM records, pipeline information and sales forecasts
- Work closely with internal software, implementation and customer-support teams
- Take ownership of the national sales opportunity, with autonomy and accountability for agreed objectives
The person
The successful candidate could come directly from a builders’ merchant or from a company that sells software, technology, services or other complex solutions into the merchant sector.
Most importantly, you must properly understand how a merchant operates and be capable of holding credible commercial conversations with owners, managing directors and senior management teams.
You should be able to demonstrate:
- Strong knowledge of the builders’ merchant, timber merchant, plumbing and heating merchant or wider specialist merchant sector
- Consultative sales, business development or commercial account-management experience
- The confidence and credibility to engage with senior decision-makers
- An interest in technology and the ability to understand detailed software capabilities
- Strong presentation and communication skills
- Experience using CRM systems and managing a structured sales pipeline
- The ability to work independently and manage a national territory
- A self-motivated, accountable and proactive approach
- Honesty, integrity and a genuine commitment to delivering an excellent customer experience
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This role will not suit an overly aggressive or transactional salesperson. Our client is looking for someone intelligent, personable and commercially astute who can listen, ask the right questions and build long-term customer confidence.
Location and training
The position will be home-based and involve national travel.
During the initial training and onboarding period, the successful person will need to spend approximately three days per week at the company’s Monmouth office for the first month or so. Candidates living within reasonable travelling distance of Monmouth would therefore be particularly attractive, although applications from outstanding candidates based elsewhere in the UK are also welcomed.
Package
- Attractive and flexible basic salary
- Performance-related bonus
- Company car
- 25 days’ holiday
- Company pension
- Private healthcare after 12 months
- Home-based working
- The opportunity to take ownership of an important new position within an established and growing specialist business
If you understand the merchant sector, enjoy consultative selling and are excited by the opportunity to combine commercial experience with technology, we would be very interested in hearing from you.
Please apply or contact Sam Andrews at JAB Group for a confidential discussion:
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