Apple
Business Development Manager - PSP Partnerships - Apple Pay
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At Apple
At Apple, we don’t just build great products — we create a kind of wonder that revolutionizes entire industries. It’s the diversity of our people and their ideas driving the innovation in everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.
The Wallet, Payments and Commerce (WPC) team is responsible for bringing ground-breaking financial services to consumers with a vision to replace the physical wallet and help people live financially healthier lives. The Apple Pay E-Commerce team is growing and adding innovative new features to our products. We’re looking for a Business Development professional to join the team as a payments expert, to develop partnerships and alliances with Strategic E-Commerce PSPs.
This is a full-time position in Apple Pay and is located in our London offices. Some European travel is required.
DESCRIPTION
- Work closely and effectively with a select number of strategic Payment Service Providers (PSP) to enable Apple Pay for more users, in more places
- Participate internally on cross-functional teams to define product requirements, negotiation strategies, integration and testing plans and go-to-market launch programs
- Identify and uncover new growth opportunities that build an exciting customer experience
- Build and sustain strong, successful relationships across the E-Commerce value chain
- Continually manage partnerships delivering new feature enhancements and ongoing support to drive customer trial and usage
- Lead iOS SDK feature enablement discussions with external partners
- Provide regular communications to internal teams regarding partnership strategy and results including risk factors (e.g. fraud, acceptance costs) and issues (e.g. low conversion)
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MINIMUM QUALIFICATIONS
- Proven account management experience within the payments ecosystem
- Deep knowledge and familiarity with the PSP landscape
- Success in innovating, identifying, and delivering new business, product, and market opportunities with clients
- A clear understanding of a great customer experience online and what differentiates Apple Pay from other payment methods
- Highly skilled at presenting ideas and acquiring support based off of an analytical approach, and steadfast attention to detail
- Demonstrated business proficiency in written and verbal communications in English
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PREFERRED QUALIFICATIONS
- Experience managing complex global partner relationships in the online payments space
- Business Development or Partnerships experience, particularly in driving projects forward both internally and externally
- Ability to handle directional changes and prioritize a portfolio of initiatives to ensure project success and drive impact
- Willingness to learn new technologies and keen interest in the payment space and it’s developments
- Self-starter and results-oriented, with a proven track record of building lasting relationships
- The ability to assess business and client/partner needs, prioritize accordingly, and raise appropriately
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