Quadient
Business Development Manager - Strategic Accounts (Parcel Lockers)
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Company Description
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job Description
Quadient Parcel Lockers Division has a number of new career opportunities to join a new team dedicated to finding and securing host locations. You would be helping create a brand-new business, working within an exciting, fast-paced work environment, allowing you to make an immediate impact on our company. We are looking for someone who is positive, creative and above all else, self-starting. You are probably from the parcels or retail industry, highly tech-savvy, and you understand the challenges facing the eCommerce industry today.
If you are looking for a company where everyone works together and "wears a few hats", "rolls up their sleeves" to get the job done, this opportunity may be perfect for you. This is an excellent opportunity to join a high performing sales team and further your career. This is a national role, so you can be based anywhere within the UK. There will be national travel involved, with a minimum of 3 days per week on the road with the others days at home.
Your role in our future:
Strategic account development
- Identify and prioritise national and regional organisations capable of supporting large-scale locker deployment opportunities. Past examples would be companies like (but not limited to) Morrisons, Co-op, Shell, Freedom Leisure, Stonegate, Northern Rail.
- Develop comprehensive account plans for target organisations, including stakeholder mapping, strategies and commercial objectives.
- Research complex organisations to identify decision makers and influencers across property, operations, commercial, procurement, facilities, sustainability and executive leadership functions.
- Build and maintain a pipeline of strategic partnership opportunities capable of delivering significant network growth.
New business development
- Create and execute targeted business development strategies within priority sectors.
- Engage senior decision makers through a consultative sales approach focused on long-term partnership opportunities.
- Present compelling business cases demonstrating the commercial, operational, customer experience and sustainability benefits of Parcel Pending by Quadient.
- Differentiate Quadient’s proposition within a competitive market and effectively position the value of an open locker network.
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Commercial negotiation and deal leadership
- Lead complex sales opportunities involving multiple decision makers, and buying groups.
- Structure, negotiate and close commercial agreements that support sustainable long-term growth.
- Navigate procurement, legal, operational, and executive approval processes within large organisations.
- Develop commercial models that create value for both Quadient and host partners, including estate-wide agreements, pilots, rollout plans and scalable deployment frameworks.
- Take ownership of opportunities through the full customer lifecycle, from prospecting and agreement through onboarding, deployment, and growth.
Customer success and account growth
- Work closely with Customer Success to develop and execute account growth plans across existing strategic partners.
- Identify opportunities to expand locker deployment within existing customer portfolios, increasing location density, network coverage and commercial value.
- Conduct regular business reviews with strategic partners, demonstrating value delivered and identifying future growth opportunities.
- Support joint growth initiatives that increase locker adoption, utilisation and commercial performance.
- Act as the commercial lead for strategic accounts, ensuring customer feedback is incorporated into future opportunities and service improvements.
Operations and implementation partnership
- Partner closely with Operations, Deployment and Onboarding teams to ensure a seamless transition from contract signature to live implementation.
- Act as the commercial point of coordination for strategic projects, helping remove barriers to deployment and maintaining customer momentum through implementation.
- Monitor implementation progress and proactively engage internal stakeholders to drive timely locker deployment and customer activation.
- Work cross-functionally with Operations, Customer Success, Marketing, Finance, Legal and Product teams to maximise the value delivered to strategic partners.
Qualifications
Your profile:
- Proven success in strategic business development, enterprise sales, national account management or partnership development.
- Experience selling complex solutions into large, multi-site organisations.
- Strong track record of securing and growing strategic partnerships.
- Experience navigating complex buying groups and longer sales cycles.
- Commercially astute with strong negotiation, influencing and value-selling skills.
- Excellent account planning, opportunity management and pipeline development capability.
- Experience managing strategic accounts beyond initial contract signature, with a track record of driving long-term account growth.
- Strong project ownership and stakeholder management skills, with the ability to coordinate multiple internal and external parties.
- Highly self-motivated with the ability to work autonomously in a fast-paced growth environment.
- Strong presentation and communication skills.
- Experience using CRM systems, ideally Salesforce.
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Measures of success
- Strategic target accounts identified, prioritised and actively developed.
- New multi-site host partnerships secured.
- Existing strategic accounts expanded through additional locations and stronger commercial engagement.
- Contracted opportunities progressed quickly into onboarding and locker implementation.
- Strong pipeline quality, Saworlesforce discipline and forecast accuracy.
- Clear collaboration with Customer Success, Operations and internal support teams.
Additional Information
Rewards & Benefits
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement.
Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]
Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.
People. Connected.
Compensation: GBP 0 - GBP 0 - yearly
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