Blackhawk Network
Business Development Manager
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About Blackhawk Network
At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike.
Learn more at BHN.com
Overview
The Business Development Manager is responsible for identifying, developing and converting new business opportunities for BHN Employee Benefits. The role will build relationships with prospective clients and strategic partners, understand their employee benefits and reward requirements, and position BHN’s products and solutions to deliver measurable commercial and customer value.
Working collaboratively across sales, account management, product, marketing, operations, implementation and legal teams, the Business Development Manager will manage opportunities through the full sales cycle from prospecting and qualification through proposal, negotiation, contract completion and handover.
Responsibilities
- Develop and execute a targeted business development plan for the BHN Benefits market.
- Identify, research and prioritise prospective clients, partners and market opportunities.
- Build and maintain strong relationships with senior stakeholders, HR, reward, procurement and benefits decision-makers.
- Generate and qualify new opportunities through networking, referrals, events, industry engagement and proactive outreach.
- Understand client requirements and translate them into compelling BHN Benefits propositions.
- Lead discovery meetings, presentations, demonstrations and commercial discussions.
- Prepare high-quality proposals, tenders, business cases and responses to requests for information or proposals.
- Develop pricing, commercial models and scopes of work in collaboration with relevant internal teams.
- Manage the sales pipeline, opportunity stages, forecasting and activity records in the CRM.
- Negotiate commercial terms while protecting client value, profitability and business risk.
- Coordinate internal stakeholders to ensure proposals and solutions are accurate, viable and delivered on time.
- Support contract review, approvals, implementation planning and the successful handover of new clients.
- Monitor market developments, competitor activity, regulatory changes and emerging trends in employee benefits.
- Share market insight with product, marketing and leadership teams to inform proposition development and go-to-market planning.
- Maintain accurate records of client engagement, opportunity progress, pricing and next steps.
- Operate in line with BHN policies, processes, information-security requirements and commercial controls.
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Qualifications
- Experience in business development, consultative selling, client development or a related commercial role.
- Experience selling B2B solutions, ideally within employee benefits, rewards, recognition, incentives, payments or technology.
- Strong understanding of prospecting, qualification, pipeline management and full sales-cycle ownership.
- Excellent written, verbal, presentation and negotiation skills.
- Strong commercial awareness, including pricing, profitability and business-case development.
- Ability to build credibility with senior client and partner stakeholders.
- Highly organised, self-motivated and able to manage multiple opportunities and deadlines.
- Strong analytical and problem-solving skills.
- Proficiency with CRM systems and Microsoft Office applications.
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Benefits
- Work-Life Balance: 25 days annual leave, birthday time off, and volunteering leave.
- Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
- Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond card.
- Flexibility & Engagement: Office group activities and support for physical and mental health.
- Recognition: Participate in Flyers, our leading recognition program with financial rewards.
- Hybrid: Typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.
Candidate Journey at BHN
- Stage 1: Shortlisting of suitable candidates
- Stage 2: Screening Call
- Stage 3: Interview(s) with Hiring Manager(s)
- Stage 4: Feedback/Hired
Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!
Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.
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