pladis Global
Business Development Manager – Waitrose & Booths
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Role Title: Business Development Manager – Waitrose & Booths
Site Introduction
In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.
What will this role achieve?
At pladis, you get the chance to fast-track your career, to do things bigger, better and faster and be a member of a leading sales team where challenging the norm is good…..…and yes you may have heard we even broke a World Record!
- pladis is the top tier Biscuit manufacturer with three nationally loved brands; McVitie’s, Jacobs and Go Ahead; and annual revenue of £667m. We are the 9th biggest FMCG company and 3rd fastest growing (source Kantar) in the UK
- The UK Sales Team at pladis employs approximately 150 people across functions including account management, category management and customer marketing. The Team is responsible for the delivery of the commercial budgets across the UK, split into three channels: Grocery; Convenience & Impulse; and Discounters.
- Own the Booths business end-to-end, with responsibility for commercial performance, customer relationships and delivering the pladis growth agenda.
- Support key areas of the Waitrose account, providing exposure to all aspects of account management, from customer planning and commercial analysis through to promotional execution and project delivery.
- This role offers excellent development opportunities, with scope to broaden your customer exposure, build commercial expertise and expand your remit within the team.
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What will be your key deliverables?
- Lead the Booths account end to end while managing a defined area of the Waitrose business, driving commercial performance, delivering growth and building strong customer partnerships across both customers.
- Support the development and execution of customer plans and Joint Business Plans across Booths and Waitrose.
- Identify and deliver opportunities to grow sales, market share, distribution and promotional effectiveness.
- Provide insightful analysis and recommendations to support decision-making and drive customer performance.
- Create and maintain customer scorecards, identifying risks, opportunities and actions to improve results.
- Deliver accurate forecasting and contribute to the achievement of monthly sales and profit targets.
- Evaluate promotional activity and recommend actions to optimise future investment and performance.
- Manage key account processes including promotions, NPD launches, reporting and customer administration, ensuring delivery with accuracy and attention to detail.
- Build strong cross-functional relationships with Category, Customer Marketing, Supply Chain and Finance teams to unlock customer-focused growth opportunities.
- Effectively utilise internal systems and data sources to generate actionable insights and support business performance.
Bring your experience.
Essential
- Experience in a customer facing role within FMCG.
- Working autonomously and as part of a team towards a common goal.
- Problem solving and solution orientated.
- Logical mind and attention to detail.
- Commercial acumen
- Excellent Microsoft Office skills
Desirable
- Experience in customer facing roles.
- Branded experience (as opposed to Retailer Brand)
- Excellent Excel, PowerPoint & presentation skills
Get help with your application
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pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!
What does pladis offer you?
- Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
- Opportunity to self-enrol into Health Cash Plan
- Private medical Insurance (if eligible by grade)
- Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
- Stakeholder Pension Scheme
- Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
- 25 days + bank holidays
- Holiday Enhancement Scheme
- 1 Volunteering Day per year
- Cycle to work scheme
- Discounted gym membership – Carlisle and Chiswick only
- Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
- Access to Employee Assistance Programme
- Financial Wellbeing Support
- Access to great training and development opportunities
Our Values
- Purpose led – We’re energised and guided by our purpose to bring happiness with every bite
- Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.
- Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better
- Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward
- Collaborative – We gain strength from operating as one pladis, winning and succeeding together
Best mix of ingredients
pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities
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