NHS Scotland
Business Development Officer - Mental Health & Recovery
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NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
As a Business Development Officer within Inverclyde Health and Social Care Partnership, you will play a key role in supporting the effective delivery of community and primary care services across a range of sites. Working closely with multidisciplinary teams, you will provide high-quality administrative, operational and business support while helping to ensure safe, efficient and patient-centred services. This is an exciting opportunity to develop your skills within a varied and rewarding role that combines people management, service coordination and continuous improvement. NHS Greater Glasgow and Clyde is committed to investing in its people, providing opportunities for development, flexible working and career progression within Scotland's largest health board. If you are organised, motivated and passionate about supporting healthcare services that make a difference to local communities, we would love to hear from you.
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern
- Full Time, Permanent
- Location: Crown House, 30 King Street, Greenock, PA15 1NL
- Working Pattern: Monday to Friday
Key Responsibilities
- Provide comprehensive administrative and business support to multidisciplinary teams across community services
- Supervise and support business support and caretaking staff, ensuring effective day-to-day service delivery across designated sites
- Coordinate appointments, room bookings, records management and local administrative systems to support patient care
- Assist with workforce planning, recruitment, staff development, absence management and induction activities
- Support the operational management of community premises, liaising with internal departments, contractors and partner organisations
- Contribute to audits, surveys, statistical reporting, service improvement initiatives and implementation of new services
- Monitor budgets, process procurement activities and ensure compliance with organisational policies and procedures
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Knowledge, Training, Qualifications and/or Experience Required to Do the Job
- Recognised qualification in Administration, Business Administration or a related field, or significant relevant equivalent experience
- Demonstrable experience of working within a busy administrative, secretarial or business support environment
- Strong IT skills with experience using Microsoft Office applications and electronic information systems
- Excellent organisational skills with the ability to prioritise competing demands and manage a varied workload
- Effective communication and interpersonal skills with the ability to build positive working relationships across a range of services
- Experience of supervising, supporting or coordinating staff and contributing to service delivery objectives
- Strong problem-solving skills, attention to detail and a proactive approach to continuous improvement
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
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Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact: Gillian McClelland, Business Support Coordinator, on 0147 571 5365 or Gillian.McClelland2@inverclyde.gov.uk
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically. Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers. Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
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