Business Development Representative (Europe)

CRM & Sales Administration

Descriptors:

• Maintain accurate records and activity in Salesforce CRM.
• Keep prospect and opportunity data current and accessible to the Sales team.

Performance Indicators/Measures:

• Salesforce records are accurate, complete, and updated in a timely manner.
• CRM data supports accurate sales pipeline reporting and forecasting.

Relationship Building & Collaboration

Descriptors:

• Build strong communication and relationships with distributors and strategic customers.
• Collaborate closely with the distributors to identify and establish strategic customers as Micro-X KOLs.

Performance Indicators/Measures:

• Strong, professional relationships are established and maintained with distributors in the responsible region.
• Strong KOL network established for Micro-X products.

Work Health and Safety (WHS)

Descriptors:

• Adhere to all relevant Work Health and Safety legislation, regulations, policies, and procedures.
• Promote a safe work environment through the identification and reporting of hazards, incidents, injuries, and near misses in line with organisational procedures.
• Participate in safety-related activities, including training, inductions, and meetings.

Performance Indicators/Measures:

• All required WHS documentation, training, and procedural obligations are completed within designated timeframes (e.g. inductions, risk assessments, incident reports).
• Hazards, incidents, and near misses are reported promptly and accurately in accordance with internal procedures.
• Active participation in scheduled WHS activities, such as toolbox talks, training sessions, safety briefings, and audits.

Quality Management System (QMS)

Descriptors:

• Adhere to all company Policies, Procedures and Work Instructions.
• Promote a positive quality and customer centered culture through the identification and reporting of quality incidents, product quality and customer issues.
• Participate in quality-related activities including training, investigations, internal and external audits, as required.

Performance Indicators/Measures:

• All required QMS documentation, training and procedural requirements are completed within designated timeframes (e.g. document reviews, CAPA’s, Change Notes, internal audit reports etc).
• Any quality or customer complaint incidents are reported promptly in accordance with internal procedures.
• Active participation in quality activities including training, investigations, internal and external audits.

Additional Duties

Descriptors:

• Actively role-models, supports and contributes to the Micro-X company values.
• Such other duties as required from time to time.

Qualifications

• Candidates should possess strong Partner Sales Management and Lead Generation skills, including prospecting, cold outreach, and qualification of opportunities.
• Previous experience of managing distributor network is preferred.
• Candidates should possess solid Sales and Business Development skills, such as pipeline management, relationship building, and supporting deal closure.
• Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to present solutions to diverse stakeholders.
• Experience working with CRM systems (Salesforce), sales analytics tools, and reporting dashboards is beneficial.
• Background in medical devices, imaging technology, or security solutions, especially in European markets, is an advantage.
• Ability to work effectively in a hybrid environment, manage time independently, and collaborate with global teams.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
• Willingness to occasionally travel (up to 50%) for customer meetings, events, and internal team gatherings as required.