Harvey Nash
Business Development/Technical Account Manager (IT Solutions)
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Business Development/Technical Account Manager (IT Solutions)
Key Details
- Salary: £35,000 - £45,000 + Uncapped Commission + Great Benefits
- Location: Birmingham City Centre
- Working Pattern: Hybrid – 3 Days Per Week in Office
Must Have
- Direct MSP (Managed Service Provider) Experience
The Opportunity
We're recruiting for an ambitious Digital Sales Solutions Account Manager to join a growing and highly successful MSP.
This is an exciting opportunity to join a business investing heavily in digital innovation, technology solutions, and future growth. You'll manage and develop a portfolio of clients, uncover upcoming IT projects, drive adoption of digital solutions, and identify opportunities to grow revenue.
We're looking for an exceptional people person who thrives on building relationships, creating opportunities, and delivering an outstanding customer experience. With clear progression opportunities into senior account management and leadership positions, this role is ideal for someone looking to build a long-term career within a fast-growing technology business.
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Key Responsibilities
- Manage and grow a portfolio of existing customer accounts.
- Build strong relationships with key stakeholders and become a trusted advisor.
- Identify upcoming IT projects and technology investment opportunities.
- Drive adoption of digital procurement and technology solutions.
- Generate new business opportunities within existing and target accounts.
- Collaborate with internal teams and technology partners to deliver customer solutions.
- Maintain accurate pipeline, forecasting, and CRM records.
- Achieve revenue, profit, and customer engagement targets.
About You
- Direct MSP (Managed Service Provider) experience is essential.
- Proven experience in Account Management, IT Sales, or Business Development.
- Strong relationship-building and stakeholder management skills.
- Commercially minded with a track record of growing customer accounts.
- Confident presenting solutions and engaging with customers at all levels.
- Highly organised with strong attention to detail.
- Proactive, ambitious, and driven to succeed.
- Passionate about technology and digital transformation.
- A genuine people person who enjoys building long-term client relationships and delivering exceptional customer experiences.
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What's on Offer
- Uncapped commission structure.
- Hybrid working model (3 days per week in Birmingham City Centre office).
- Clear and genuine career progression opportunities into senior account management and leadership roles.
- Ongoing training and professional development.
- Supportive and collaborative culture.
- Comprehensive benefits package.
If you think this could be a great fit, I would love to hear from you!
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