FatFace
Business Intelligence Analyst
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Role Title
Business Intelligence Analyst
Department
IT
Reports To
BI Developer
About us
Who are we?
For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. We are Made for Life.
Our mission statement:
Crafting clothes for life’s everyday adventures. Today, tomorrow and always.
Our Product formula:
Considered style. Trusted Quality. B Corp certified.
We are proud to have featured in the Sunday Times top 10 Best Places to Work 2026.
Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.
Role Summary
A skilled Power BI Developer responsible for designing, developing, and maintaining interactive dashboards, reports, and data models that support business decision-making. Experienced in transforming complex data into meaningful insights using Power BI, DAX, Power Query, and SQL, while integrating data from multiple sources. Strong focus on data quality, performance optimization, and stakeholder engagement to deliver scalable business intelligence solutions that drive operational efficiency and strategic outcomes.
Role Responsibilities
- Developing PowerBI dashboards to provide business insights
- Maintaining PowerBI apps and security access
- Optimize existing PowerBI semantic models for data quality and efficiency
- Develop and optimize DAX measures for business metrics
- Working with stakeholders to understand business requirements
- Training non-technical uses how to use and develop PowerBI
- Support ETL, common data structures and business intelligence architectures.
- Operate in a support capacity to the business, troubleshooting issues with data reporting.
- Assist other members of the Data & Reporting team with integration and system specific tasks.
- Develop and update technical documentation.
- To abide by all FatFace policies, procedures and brand values
Skills and Experience
- Experience of Business Intelligence reporting packages, preferably PowerBI
- Experience teaching non-technical users how to user PowerBI
- Experience project management tools such as Azure DevOps
- Interest in analytics, data architecture and modelling.
- Experience of enterprise software, Azure Cloud apps, databases, data models.
- Understanding of Business Intelligence services and data integration processes (ETL)
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Role Competencies
Core Business Competencies
- Collaboration: Builds positive relationships and works inclusively with others to achieve shared goals.
- Communication: Communicates clearly, openly and respectfully, ensuring others feel informed, listened to and valued.
- Customer Focus: Puts customer needs at the heart of decisions and actions to deliver exceptional experiences.
- Accountability: Takes ownership for actions, commitments and results, delivering on promises and learning from mistakes.
- Adaptability: Responds positively to change and challenges, approaching new ideas, experiences and opportunities with a curious and open mindset.
- Problem Solving: Uses sound judgement, initiative, curiosity, creativity and available digital tools to find practical solutions and improve outcomes.
- Living Our Values: Consistently demonstrates FatFace brand values and follows company policies, procedures and ways of working.
- Purpose and Impact: Supports FatFace's social and environmental commitments by championing opportunities within their role to make a positive impact through everyday behaviours, actions and decisions
Role Competencies
- Adept at building detailed and comprehensive PowerBI dashboards for use by departments across the business
- Analytical, a natural problem solver, able to find patterns and trends in data and support incidents
- Determined, persistent and proactive. Keen to understand, analyse and improve.
- Ability to explain technical solutions to non-technical members of staff.
- Ability to self-teach new BI technologies and be resourceful in finding appropriate documentation and community support
- Ability to interpret complex data and able to convert data into useful, actionable information.
Key Contacts and Relationships:
Data & Reporting Team:
- Collaborate closely with team members to support ETL processes, troubleshoot data pipeline issues, and improve data architecture.
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Internal Stakeholders:
- Work with various departments (e.g., finance, operations, marketing) to understand data requirements and provide fit-for-purpose analytical dashboards.
IT and Digital Teams:
- Collaborate on infrastructure improvements, cloud architecture optimization, and technical design.
Accountable for Resources:
Documentation:
- Maintain up-to-date technical documentation for processes, data models, and architecture.
Tools and Platforms:
- Oversee the development and operation of tools like Power BI.
Data Quality:
- Accountable for validating and improving the accuracy and quality of data from both internal and external sources.
FatFace Benefits:
Financial & Protection Benefits
- Sick pay allowances
- Critical Illness Income protection/ Death in service (for salaried colleagues)
- Pension scheme – with net deduction and salary sacrifice options
- Dental insurance (colleague funded)
Discounts & Perks
- 60% off FatFace products
- 25% discount at Next stores (across full price products)
- O2 phone discount
- Discounted gym membership
- Cycle to Work scheme (for salaried colleagues)
- EV vehicle scheme (for salaried colleagues)
- Perkbox – our online platform offering:
- Day-one access
- Exclusive brand discounts
- Wellbeing content
- Home workouts and more
Health & Wellbeing
- Specsavers eye care scheme
- Eye tests and contributions to glasses
- Free period products
- EAP support 24/7 via UNUM, Retail Trust, and Fashion & Textiles Support
Learning & Development
- THRIVE – our learning management system:
- Day-one access
- 1,000s of learning resources
Time Off & Leave
- 25 days holiday plus bank holidays
- Sabbatical leave (in line with service)
- Enhanced family-friendly policies – including enhanced maternity leave
- Flexible Working Opportunities – flexible working requests can be made from day one of employment and are considered on an individual basis.
Additional Perks
- Refer a Friend scheme
We are committed to building a diverse and inclusive team. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply — you might be just the right fit.
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Jessica, London
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