Johnson Controls
Business Intelligence Manager
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What You Will Do
As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision-making. This is a high-impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI-enabled insights. Travel may be required across the EMEA region.
What We Offer
- Competitive salary plus bonus plan
- 25 days holiday plus bank holidays
- Private Healthcare
- Pension
- Life insurance
- Employee Assistance Program
- Employee referral scheme
- Employee discounts
- Cycle to Work scheme
- Discounts on Johnson Controls products
- Training and career development opportunities
- Supportive, collaborative and safety-driven culture
How You Will Do It
- Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
- Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
- Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
- Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.
- Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
- Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
- Drive Salesforce data quality, reporting consistency and commercial data governance standards.
- Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
- Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
- Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.
- Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.
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What We Are Looking For
Required
- Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
- Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
- Advanced Power BI, Power Query and data visualisation expertise.
- Experience working with Salesforce or a similar CRM platform.
- Strong analytical and problem-solving skills with excellent commercial acumen.
- Ability to communicate complex data clearly to executive and non-technical audiences.
- Proven stakeholder management experience within a matrix organisation.
- Fluent English.
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Beneficial
- Master's degree or MBA.
- Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
- Background in building technologies, industrial, services, controls or solution-based B2B environments.
- Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
- Experience with data governance, Lean or continuous improvement methodologies.
- Additional European or EMEA language skills.
- Experience driving dashboard adoption and analytics transformation across multiple countries or business units.
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