Smmmile
Business Manager
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Business Manager
Nottingham City Centre | Up to £40k + Performance Bonus
We're Changing the Way We Do Dentistry.
At Smmmile, we're not simply growing dental practices—we're redefining what modern dentistry looks like. We combine exceptional patient experiences, digital innovation and outstanding leadership. As we continue our ambitious growth journey, we're looking for an exceptional Business Manager to lead our Leeds City Centre practice. This is more than a management role; it's an opportunity to shape a business, inspire people, influence commercial success.
The Opportunity
This isn't a traditional Practice Manager role, we are not looking for someone to do administrative tasks, we are looking for a commercially minded leader who wants to build a successful business, develop exceptional people and create a culture where high performance, accountability and outstanding patient care go hand in hand.
You'll have the autonomy to lead your practice, make meaningful decisions and influence every aspect of its success, while being supported by an experienced central leadership team that shares your ambition.
What Makes Smmmile Different?
At Smmmile, we don't settle for ordinary.
We believe modern dentistry should be innovative, technology-led and centred around exceptional patient experiences.
That's why we:
- Invest in our people and develop future leaders.
- Embrace digital innovation and modern ways of working.
- Create beautiful practice environments where teams are proud to work.
- Build a culture of accountability, collaboration and continuous improvement.
- Encourage ambition, recognise success and celebrate achievement.
- Give our leaders the autonomy to make decisions and drive meaningful change.
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About the Role
As our Leeds Business Manager, you'll take ownership of every aspect of your practice's success.
You'll lead and develop a high-performing team, drive commercial growth, deliver exceptional patient experiences, and ensure operational excellence across the practice.
Working closely with the Principal Dentist, clinicians and our central support teams, you'll use data, leadership and commercial thinking to continually improve performance while creating a culture where colleagues feel valued, supported and inspired to achieve their best.
Key Responsibilities
Commercial Leadership
- Drive business growth, profitability and practice performance.
- Monitor KPIs and use data to improve results.
- Maximise diary utilisation and treatment conversion.
- Identify opportunities to grow the business.
- Work alongside Marketing to strengthen the Smmmile brand locally.
People Leadership
- Build a positive, high-performing culture with your team
- Lead performance and development conversations.
- Foster accountability, collaboration, and continuous improvement.
Patient Experience
- Deliver an exceptional patient journey.
- Continuously improve service standards.
- Create an environment patients recommend to others.
Operational Excellence
- Maintain outstanding CQC and regulatory standards.
- Manage budgets, resources and operational performance.
- Ensure the practice operates safely, efficiently and professionally.
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Who We're Looking For
We're interested in people with the right mindset, not simply the right job title.
You'll be someone who:
- Thinks commercially.
- Leads with confidence and integrity.
- Inspires and develops others.
- Enjoys solving problems and driving improvement.
- Thrives in a fast-paced environment.
- Wants to make a genuine impact.
- Shares our ambition to change the way we do dentistry.
- Has had a steady career pathway with a proven track record in business management
Experience within dentistry is advantageous, but exceptional leadership, commercial awareness, and a passion for developing people are what matter most.
Why Join Smmmile?
- Competitive salary up to £40,000
- Performance bonus
- Modern, technology-led working environment
- Supportive central leadership team
- The opportunity to influence the future of a growing organisation
- Be part of a business that's changing the way we do dentistry
- Uniform provided
- Ongoing training and development
- 25 days holiday plus bank holidays
- A day off to celebrate your birthday
- Stay and Grow reward upon successful completion of probation*
Ready to Lead?
If you have the confidence and mindset we would love to hear from you!
Please forward your CV and cover letter
You can also contact Jo Barella – Head of HR to arrange an informal discussion jo@smmmile.store
Work Location: In person
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