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Business Manager

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City of Wolverhampton Council
Business Manager x4
£54,143 to £58,602 (Grade 8)
Work Style - Flexible: working at least 3 days in a council location
Are you an experienced manager with strong organisational, project management, and stakeholder engagement skills?
Do you thrive in a fast-paced environment, supporting senior leaders to deliver strategic priorities and transformational change?
We are seeking four highly motivated and professional Business Managers to play a key role in supporting the Senior Leadership Team.
About The Role
As Business Manager, you will provide strategic business, project, and governance support to Senior Leaders across one of our key service themes: Chief Executive, Organisation, Place, or Families.
This is a varied and influential role where you will:
- Lead and coordinate business support activity for Senior Leaders
- Prepare and present high-quality reports, briefings, presentations, and correspondence
- Manage key projects, programmes, and business change initiatives
- Support leadership meetings, tracking actions, and ensuring delivery against agreed objectives
- Develop effective performance and reporting systems across services
- Provide advice and guidance on governance, management information, and continuous improvement
- Manage communications, correspondence, complaints, and enquiries on behalf of senior leaders
- Lead and manage staff, supporting innovation, performance, and service excellence
This role also provides delegated authority to make appropriate decisions on behalf of senior leadership and requires the ability to build strong relationships across the organisation and with external partners.
About You
We are looking for someone who can demonstrate:
Essential Requirements
- Degree-level education or equivalent experience
- Relevant professional qualification
- Experience of effective leadership within an office management, business support, technical support, or project support environment
- Proven experience of managing projects and delivering change
- Experience of working with senior stakeholders and managing complex, sensitive, and confidential information
- Strong written and verbal communication skills
- Excellent influencing, negotiation, and interpersonal skills
- Strong digital skills and the ability to utilise technology to improve ways of working
- Knowledge of local government services and an understanding of the political environment in which councils operate
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Why Apply?
This role offers a unique opportunity to:
- Work closely with Senior Leaders and influence strategic decision-making
- Lead high-profile corporate projects and improvement initiatives
- Develop your leadership, governance, and project management experience
- Contribute directly to the delivery of the Council's priorities and outcomes for residents
- Be part of a flexible, forward-thinking, and collaborative team environment
If you would like to discuss the role further, please contact Lamour Gayle, lamour.gayle2@wolverhampton.gov.uk.
If you are an ambitious, organised, and solutions-focused professional looking for your next leadership opportunity, we would love to hear from you.
For full details of the responsibilities and requirements of this role, please see the attached Job Description and Person Specification.
Our Working Arrangements
All council roles are allocated to either a fixed, field, or flexible work style. Some roles are agile, which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work-life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business, and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation, including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits, and much more, please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.


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Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.
We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.
As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer, and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire, and value an inclusive culture here at the council where employees can flourish, thrive, and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up, and where everyone is treated with respect. Learn more about the staff equality forums here.
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure. Learn more here.
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process, and what it is like to work for the council, please click on this link to find out more. Learn more here.
Attached Documents
- 2026 Business Manager JD.docx
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