Parks Mazda
Business Manager
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Company Description
Parks Mazda is an automotive dealership offering new Mazda cars and SUVs, as well as a wide selection of used vehicles. Parks Mazda focuses on providing a reliable, customer-centered sales and service experience. Team members work in a dynamic retail environment with opportunities to interact directly with customers and support their vehicle ownership needs. The dealership values professionalism, integrity, and consistent delivery of high-quality service.
Role Description
The Business Manager is a full-time, on-site role located in Ayr, responsible for overseeing the financial and administrative aspects of the dealership’s sales operations. Day-to-day tasks include managing finance and insurance (F&I) processes, preparing and reviewing contracts, ensuring compliance with regulatory and lender requirements, and coordinating with sales staff to finalize transactions. The Business Manager will develop and maintain relationships with financial institutions, present financing and protection options to customers in a clear and ethical manner, and monitor performance metrics related to profitability and customer satisfaction. The role also involves maintaining accurate records, supporting internal audits, and contributing to process improvements that enhance efficiency and the overall customer experience.
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Qualifications
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- Strong financial and administrative skills, including experience with contracts, documentation, and compliance.
- Background in automotive retail, banking, or finance, with knowledge of vehicle financing and insurance products.
- Excellent communication and interpersonal skills, with the ability to explain complex information clearly to customers.
- Proven organizational and time-management abilities, with attention to detail and accuracy in a fast-paced environment.
- Comfort with dealership management systems and basic office software, and ability to learn new tools quickly.
- Demonstrated customer service orientation and professional conduct in face-to-face interactions.
- Ability to work on-site full time in Ayr and collaborate effectively with sales and management teams.
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