HM Prison and Probation Service
Business Manager for Housing Support Services - Community Integrations (Ref: 20251)

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Locations
This position can be based at the following locations:
- MOJ JCC Ipswich Peninsular House, IP4 1AQ,
- MOJ JSO Northampton Walter Tull House, NN1 1NS
- NMS 12-13 Adam Court, PE1 5PP
- NMS Boathouse Business Centre, PE13 3BH
- NMS Clemitson House, LU1 2RP
- NMS National Probation Service Mid Essex Gemini Centre, CM2 0YN
- NMS Portal House, CO2 7BA
- NMS SEAX HOUSE FLR 8, CM1 1QH
- NMS The Basildon Centre, SS14 1DL
- NMS Tylers House Southend on Sea, SS1 2BB
- NPS 20 Oxford Street Wellingborough, NN8 4HY
- NPS 203 Whapload Road Lowestoft, NR32 1UL
- NPS 27 Warkworth Street Cambridge, CB1 1EG
- NPS 4 Mitre Buildings Harlow, CM20 1DR
- NPS 41 Harpur Street Bedford, MK40 1LY
- NPS Argyle House Stevenage, SG1 2AD
- NPS Carraway House Basildon, SS15 6PH
- NPS Centenary House Norwich, NR3 1RT
- NPS Dettingen Way Bury St Edmunds, IP33 3TU
- NPS Godwin House Huntingdon, PE29 3BD
- NPS Ground Floor Pods A and B Bishops College Cheshunt, EN8 9XB
- NPS Mid Herts Centre St Albans, AL1 3XH
- NPS Peterborough Magistrates Court Peterborough PE1 1ED
- NPS Probation Office Kings Lynn, PE30 1HP
- NPS South West Herts Centre Watford Watford, WD18 0BN
Job Summary
Please refer to Job Description
Job Description
The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations to them about operational and administrative requirements.
The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff and other agencies on a wide range of issues.
This is a non-operational post although an understanding of the wide range of Probation procedures, and policies across the organisation both operationally and at HQ are required.
The jobholder will report directly to the Head of Operational Function and have line management responsibilities for the Diary Manager and Senior Administrative Officers.
Summary
The purpose of the role is to provide support to the Head of Operational Function. The jobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.
- The job holder will ensure the Head of Operational Function and others as appropriate, are informed of priority matters and are given options and/or recommendations to help them to operate effectively.
- The job holder will ensure that good working relationships with Head of Operational Function and are maintained by communicating priorities effectively.
- The jobholder acts as a single point of contact for the Operational Function on a number of key areas including Litigation, Complaints, Information Assurance, Communication, Business Continuity, providing appropriate signposting as necessary.
- The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety and Fire Regulations (H&S).
- The post holder will ensure all risk assessments are undertaken and staff are made aware of their personal responsibility toward H&S compliance.
- The jobholder will also manage relationships and liaise with a range of internal and external stakeholders and support the partnership working in the Function or Cluster.
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Person specification
Please Refer To Job Description
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Making Effective Decisions
- Working Together
Technical skills
We'll assess you against these technical skills during the selection process:
- NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
- IT Skills; Microsoft: Word, Excel, Outlook, and PowerPoint (or equivalent i.e. Lotus Notes)
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Technical skills.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service


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[Further information on nationality requirements](opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Contact point for applicants
Job Contact:
- Name: SSCL Recruitment Enquiries Team
- Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone: 0345 241 5358
Recruitment team
Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://jobs.justice.gov.uk/careers/JobDetail/20251?entityId=20251
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