Smiths News plc
Business Manager
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Newspaper Business Manager
Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.
Reporting to the Go National Commercial Lead with support from the Senior Newspaper Account Manager, this role will play a part in supporting the successful delivery of the Go National Change Programme, providing newspaper publisher support throughout a period of significant organisational growth and transformation.
As a Newspaper Business Manager, you will engage and manage trading relationships across a portfolio of Newspaper Publisher Accounts. Through direction of the Go National Commercial Lead and Senior Newspaper Account Manager, work with our external clients and across internal functions to resolve issues and support driving a best-in-class service whilst maintaining service level agreements and contractual obligations throughout our business.
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About the Role
- Provide support to the Go National Commercial Lead and Senior Newspaper Account Manager on defined Newspaper Publisher related tasks.
- Maintain a strong understanding and to support with account profitability, through sales, margin, costs and revenue and to ensure issues are managed in a cost-effective way.
- To support in the delivery of contract strategy in line with business plan financials.
- Query resolution and engage with internal functions to provide solutions for service issues raised whilst working to agreed guidelines and outputs.
- Delivery of Newspaper Publisher service level requirements and contractual KPIs within our business.
- To ensure market leading/best in class solutions to our clients.
- To support in the delivery of projects and initiatives that secure the perception of Smiths News’ market position in the supply chain.
- Delivery of the agreed external communication strategy with our key Newspaper Publisher clients.
What we can offer you
- Not only do we offer free onsite parking and competitive salary but you’ll also have access to:
- Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy.
- 5% match pension.
- 25 days holiday plus holiday buy scheme.
- 24/7 E-Learning modules, Training and Development opportunities.
- Sharesave Scheme, Cycle to work schemes, Health cash plan.
- Colleague Assistance Programme & Colleague referral scheme.
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About you
- Commercial capability – Sound understanding of cost and profitability drivers and a strong understanding of the commercial requirements of the business and a good strategic awareness to support with decision making. Day to day negotiation skills also required.
- Strategic planning – Support the Business with key tasks in the delivery of functional plans.
- Relationship management – customer focused with the ability to manage stakeholder interests by networking externally and cross-functionally to provide a market leading service.
- Change management – to sell the benefits of change on direction from Senior Team in order to unlock efficiency and profitability.
Please note: you must have the right to work in the UK to be considered for this position.
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