Giacom
Business Manager to the CTO
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Giacom – the UK's only provider of Communications, Cloud, Hardware and Billing through a single platform. We connect technology resellers and service providers with market-leading solutions, helping them deliver brilliant technology outcomes for businesses nationwide.
If you're looking to be part of a fast-growing, innovative organisation where your work makes a real impact, we'd love to hear from you.
Role Overview
As Business Manager to the CTO, you'll be a trusted partner at the heart of the Technology leadership team, driving focus, alignment and execution across a complex, fast-moving function.
Combining the commercial and operational aspects of a Business Manager role with many of the responsibilities typically associated with a Chief of Staff, you'll help translate strategy into action, keep priorities on track, and ensure leadership decisions are delivered. You'll provide the insight, governance and challenge needed to drive results, while acting as a key link between the CTO, leadership team and wider business.
From preparing Board-level materials and executive updates to coordinating strategic initiatives and leadership activities, you'll create the structure that enables the CTO and wider Technology leadership team to operate at their best.
This is a high-profile opportunity for someone with strong commercial acumen, exceptional organisational skills and the confidence to operate alongside senior stakeholders. If you enjoy bringing order to complexity, influencing at leadership level and making a visible impact across a technology-led business, we'd love to hear from you.
What you'll be doing
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Working closely with the CTO and Technology leadership team, you'll:
- Partner with the CTO to manage priorities, drive strategic initiatives and support key business decisions.
- Bring structure and rigour to leadership team governance, ensuring actions, decisions and commitments are tracked through to completion.
- Coordinate leadership meetings, preparing agendas and briefing materials, and maintaining visibility of key risks, dependencies and blockers.
- Produce high-quality Board, Executive and investor-ready presentations, reports and updates.
- Turn complex technology, platform and engineering information into clear, concise and commercially relevant communications.
- Manage key communications on behalf of the CTO, including inbox prioritisation, briefing preparation and stakeholder engagement.
- Build strong relationships across Technology and the wider business to improve collaboration, alignment and delivery.
- Identify opportunities to improve how the Technology leadership team operates, communicates and executes against its objectives.
Skills, Qualifications, and Experience
- Experience supporting senior executives in a Business Manager, Chief of Staff, EA, Programme Manager or similar role.
- Strong commercial judgement and the ability to translate strategy into action.
- Experience producing high-quality Board, Executive or investor-facing materials.
- Excellent stakeholder management skills and the confidence to influence senior leaders.
- Outstanding organisational skills, with the ability to manage multiple priorities and confidential matters.
- Experience operating within a technology, software, SaaS, engineering or product-led environment.
- An understanding of technology delivery, roadmaps, governance and cross-functional dependencies.
- Experience supporting large-scale leadership teams, transformation programmes or high-growth organisations.
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What's in it for you?
- A unique opportunity to partner directly with the CTO and play a key role in the leadership of our Software & Technology organisation.
- Significant exposure to Executive Team, Board-level and investor-facing activity, giving you a platform to influence strategic decision-making across the business.
- The opportunity to shape how a major technology function operates, helping drive focus, alignment and execution at scale.
- A highly visible role with the autonomy to challenge, influence and make a tangible impact on business outcomes.
- Hybrid working, giving you flexibility in how and where you work.
- Ongoing investment in your development through a wide range of learning and career growth opportunities.
- No dress code - embrace the freedom to bring your whole self to work.
- 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
- A pension plan for your future.
- Complimentary refreshments in all our offices.
For a comprehensive list of all our benefits, click here.
Diversity and Equality
Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
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