Marston Holdings
Business Operations Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
Engage, part of Marston Holdings Ltd, is a field solutions business, conducting more than 50,000 visits to people and property every month.
As a field services provider, we pride ourselves on our flexibility and adaptability. Every client has their own unique requirements, and we strive to ensure that our technology and the skills and knowledge of our field force always exceed expectations.
Introduction to the Position
We are looking for an organised and detail-oriented Business Operations Administrator to join our Customer Relations team. In this role, you will work closely with colleagues and clients to ensure accounts are managed accurately and efficiently, while maintaining compliance with industry regulations, client requirements, and internal quality standards. This is an excellent opportunity for someone with strong administration skills who enjoys working in a fast-paced environment and takes pride in delivering exceptional service.
What You Will Be Doing
- Managing internal and external client communications via email and telephone.
- Importing and exporting daily and weekly client files accurately and within agreed service levels.
- Loading and updating client accounts on internal systems, ensuring data accuracy and compliance.
- Recording and maintaining audit documentation to support quality and compliance standards.
- Building effective working relationships with operational teams, clients, and other departments.
- Supporting continuous improvement by adhering to company policies, information security procedures, and regulatory requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We Are Looking For
- Previous administration experience.
- Excellent written and verbal communication skills.
- Strong attention to detail and a high level of accuracy.
- Competent in Microsoft Office, including Word, Excel, and Outlook.
- Ability to work independently as well as collaboratively within a team.
- A positive, organised approach with an interest in compliance and delivering high-quality service.
What You Will Get in Return
- 25 days annual leave plus bank holidays.
- Enhanced Maternity and Paternity Package (subject to eligibility criteria).
- Health Cash Back Plan.
- Staff benefits designed to suit you, from discounts on high street and online shopping to travel, socialising and wellbeing.
- Cycle to Work Scheme.
- Pension Scheme.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If this sounds like the job for you, please apply.
New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
INDC
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills