NCR Atleos
Business Ops Analyst
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About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Title: Business Ops Analyst
Location: Dundee (hybrid)
Grade: 8
Salary: £28,000 p/a
Job Description
To work within the cash management team to provide an effective Cash Management Service for Cardtronics and third-party ATMs. This will be over different regions including UK, South Africa, Spain, Germany, and Australia.
Role requirements
- To reconcile and balance vault handovers and all cash movements on a daily basis and report to cash suppliers on daily vault holdings.
- To investigate and respond to all email query’s supporting the overall operation.
- Creating daily cash orders for all cash suppliers.
- Create and send packing schedules to each depot.
- Update the in-house database with CIT and Cash Supplier information.
- Set up new sites with Cash Suppliers and CMS.
- Liaise and Support the Security Department to impose the right risk profile and support projects.
- Investigate CIT’s previous days missed replenishments in order to recover the service within 24 hours.
- Run daily reports to ensure all sites are filled as planned.
- Analyse the behaviour of ATM’s transactions to be able to recommend improvements to ensure the continuity of service.
- Manage, reconcile and investigate 3rd Party replenishments.
- Ensure all SLA’s are met to ensure a premium service for 3rd party customers.
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Skills and experiences required
- Numerate with attention to detail.
- Ability to multi-task.
- Proactive and reactive with good problem-solving skills.
- Exceptional communication skills both written and verbally.
- Good Excel and Microsoft Office Skills.
- Be enthusiastic.
- A team player.
- Have a problem-solving attitude.
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Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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