Protiviti UK
Business Performance Improvement Manager – Intelligent Automation
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JOB REQUISITION
Business Performance Improvement Manager – Intelligent Automation
LOCATION
LONDON
ADDITIONAL LOCATIONS
JOB DESCRIPTION
BUSINESS PERFORMANCE IMPROVEMENT
Protiviti’s Business Performance Improvement practice specialises in helping organisations operationalise and execute solutions to enhance business performance and drive sustainable growth. From process tweaks to major organisational change, process excellence to financial transformation, intelligent automation to program assurance, we apply innovation, collaboration, and technology acumen to bring best-in-class solutions to your problems.
JOB DESCRIPTION
OVERALL RESPONSIBILITY
Managers are responsible for serving clients and ensuring the successful execution of projects. Managers develop lasting relationships with client personnel and seek to further these relationships through quality product delivery. The manager is responsible for understanding their clients’ business and demonstrating technical competence in their product group and industry. Managers develop contacts with the business community and serve as ambassadors of Protiviti in the market.
KEY RESPONSIBILITIES
Support the delivery and management of BPI engagements. Producing and overseeing work outputs to a high technical quality including but not limited to:
- Design and delivery of client workshops, focused on the gathering of business requirements.
- The translation of business requirements to functional technical requirements for use by our development teams.
- Design of automation solutions for complex business processes.
- Assist in the review of products produced by our teams, providing valuable insight and actionable feedback to ensure high quality deliverables to our clients.
- Lead and manage projects, teams, skills and service areas, developing commercial plans, managing project finances and resourcing and engaging in a broad range of consulting activities.
- Play a key role in the development of BPI Operational Transformation opportunities by managing activity required to propose and bid for work.
- Further develop, with the Company’s support, the UK Intelligent Automation portfolio as well as personal expertise to differentiate yourself and Protiviti in the marketplace.
- Work across the UK solution teams to provide subject matter expertise and input into proposals and engagements.
- Manage Protiviti and client staff in line with our BPI practices for the successful delivery of client engagements.
- Assist with the development of Protiviti thought leadership white papers and marketing materials with respect to BPI issues, with a specific emphasis on intelligent automation.
- Develop, with the Company’s support, existing or new areas of relevant specialism and expertise to differentiate yourself in the marketplace.
- Develop new relationships and work with the Managing Director/ Directors to enhance and run existing relationships in order to maximize Protiviti’s coverage.
- Actively promote Protiviti and BPI services in the UK Market place to expand coverage.
- Liaise with other offices globally to leverage off current contacts and to provide a considered and consistent approach to the market.
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ESSENTIAL SKILLS AND EXPERIENCE
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- Strong experience within in an automation, technology delivery or technology advisory related role within consulting or industry.
- Prior management and direct supervisory experience in a team environment.
- Ability to identify automation opportunities as part of complex business processes.
- Ability to both gather business requirements and then convert those business requirements into tangible technical requirements.
- Experience of developing strong working relationships with both an internal and an external customer / client team.
- Good written and verbal communication skills, including the development of structured reports containing findings and recommendations.
- Strong analytical and problem-solving skills.
- Experience with any one of the following technologies:
- Robotic Process Automation (RPA) – UIPath, BluePrism.
- Data Visualisation (PowerBI, Tableau, Qlik).
- End user application development (PowerApps).
- Process Mining (Celonis).
- Python/SQL/C# development experience.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
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