Spait Infotech
Business Process Engineer
United Kingdom
Posted about 14 hours ago
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Key Responsibilities
- Analyze existing business processes and identify gaps, inefficiencies, and improvement opportunities.
- Design and implement optimized business processes and workflows.
- Gather and document business requirements from stakeholders.
- Work closely with business, IT, operations, and product teams to develop effective solutions.
- Identify opportunities for process automation and digital transformation.
- Create process maps, workflows, SOPs, and technical documentation.
- Monitor process performance using KPIs and operational metrics.
- Analyze data to identify trends, bottlenecks, and root causes.
- Support the implementation of process improvement initiatives.
- Coordinate with technology teams to ensure business requirements are correctly implemented.
- Conduct process testing and validate solutions before deployment.
- Continuously monitor implemented processes and recommend further improvements.
- Support change management and communicate new processes to relevant teams.
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Required Skills
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- Experience in business process analysis, process improvement, or business analysis.
- Strong understanding of workflow and process-mapping techniques.
- Experience gathering and documenting business requirements.
- Knowledge of BPM, Lean, Six Sigma, or continuous improvement methodologies.
- Strong analytical and problem-solving skills.
- Good understanding of business and technology processes.
- Experience with tools such as Microsoft Visio, Lucidchart, Jira, Confluence, or similar.
- Good communication and stakeholder-management skills.
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