Korn Ferry
Business Process Lead
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Process Transformation Lead
I am currently looking for an experienced Process Transformation Lead to join a major banking transformation programme. The role will focus on driving enterprise-wide process transformation, optimisation, and continuous improvement across the organisation.
You will work closely with senior stakeholders, technology, and business teams to assess current-state processes, identify opportunities for improvement, and design and implement effective target-state processes.
Key Responsibilities
- Lead end-to-end process transformation and improvement initiatives.
- Analyse and redesign complex processes, identifying inefficiencies, gaps, and opportunities for automation.
- Develop current and future-state process maps, using BPM/BPMN where appropriate.
- Define business rules, data requirements, process controls, and dependencies.
- Facilitate workshops and work with senior stakeholders across business and technology.
- Support target operating model design and transformation roadmaps.
- Establish effective process governance and continuous improvement practices.
- Use data and performance metrics to identify opportunities and demonstrate measurable benefits.
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Essential Experience
- Proven experience as a Process Lead, Process Transformation Lead, Process Excellence Lead, or Business Process Consultant.
- Strong experience delivering enterprise-wide process transformation.
- Previous experience within banking or financial services is essential.
- Experience working within a major consultancy is highly desirable.
- Strong knowledge of Lean, Six Sigma, process re-engineering, and continuous improvement.
- Experience with BPM/BPMN, process mapping, business rules, and data requirements.
- Strong stakeholder management and workshop facilitation skills.
Qualifications
A recognised process improvement qualification is required, such as:
- Lean Six Sigma Green Belt or Black Belt
- Six Sigma / Lean Practitioner
- CBPP or equivalent BPM qualification
- Another recognised process improvement or operational excellence qualification
Desired Skills and Experience
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- Proven experience as a Process Lead, Process Transformation Lead, Process Excellence Lead, or Business Process Consultant.
- Strong experience delivering enterprise-wide process transformation.
- Previous experience within banking or financial services is essential.
- Experience working within a major consultancy is highly desirable.
- Strong knowledge of Lean, Six Sigma, process re-engineering, and continuous improvement.
- Experience with BPM/BPMN, process mapping, business rules, and data requirements.
- Strong stakeholder management and workshop facilitation skills.
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com.
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