Barbour
Business Process Partner - Product Creation & Go-To-Market
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Business Process Partner – Product Creation & Go-To-Market (GTM)
Company Description
The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour’s wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.
Position Overview
J. Barbour & Sons Ltd has an opportunity for a business-facing Business Process Partner to lead the design, governance and continuous improvement of the end-to-end Product Creation and go-to-market process. The role will connect Product, Design, Development, Sourcing, Planning, Sustainability, Marketing, Commercial and Technology stakeholders, creating clear ownership, better handovers and a more predictable route from concept through to market launch. The Business Process Partner will shape the right opportunities, define future ways of working and ensure change is adopted and delivers measurable value.
The role is based at head office in South Shields and the expectation is 4 days in the office and 1 day of home-working.
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Essential Duties and Responsibilities
Business Partnership & Opportunity Shaping
- Build trusted relationships with Departmental Heads and functional leaders to understand strategic priorities, key product creation and GTM activities.
- Frame problems and opportunities clearly, including business outcomes, ownership, scope, constraints, dependencies, risks and measures of success.
- Bring functions together to make decisions and resolve cross-functional ownership or handover issues.
End-to-End Process Leadership
- Lead discovery, mapping and analysis across concept creation, range and line planning, design, product development, sourcing, critical path, launch readiness and go-to-market activities.
- Define practical future-state processes, roles, decision rights, controls, handovers and performance measures.
- Maintain an accessible source of truth for process documentation and ensure changes are reflected in operating procedures and role expectations.
- Support named Business and Process Owners to govern performance and maintain continuous improvement roadmaps.
Change & Delivery
- Develop evidence-based recommendations and support business cases for process, data, people or technology change.
- Work with Project Managers to translate approved improvements into clear scope, milestones, sponsorship, resources, adoption and benefits plans.
- Coordinate business input to requirements, design, testing, training, communications, readiness and post-implementation review.
Performance & Continuous Improvement
- Define and monitor meaningful measures for flow, quality, timeliness, adherence, rework, readiness and adoption.
- Use process evidence and stakeholder insight to identify root causes and prioritise improvements.
- Embed a practical continuous-improvement rhythm with accountable actions and benefits tracking.
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Skills and Experience
- Relevant experience in product development, merchandise planning, sourcing, go-to-market, or business process improvement.
- Experience working across multiple functions in retail, wholesale, apparel, consumer products or a comparable seasonal business is desirable.
- Experience of PLM, PIM, DAM or related product-data platforms is desirable.
- A relevant process-improvement, business-analysis or change-management qualification is desirable.
- Strong end-to-end process analysis, facilitation and future-state design capability.
- Excellent communication and influencing skills across Departmental Heads, operational teams and technology specialists.
- Ability to understand commercial, product and seasonal priorities and translate them into practical process improvements.
- Analytical problem-solving, root-cause analysis and performance-measurement skills.
- Ability to lead through influence, manage ambiguity and create clarity without direct authority.
- Working knowledge of requirements, testing, adoption, benefits realisation and continuous improvement.
Benefits
- Discretionary Company bonus scheme
- Staff discount
- Staff shop
- Healthcare cash plan
- 25 days holiday as standard increasing with length of service plus bank holidays
- Access to training and development activities to support your career development
- Free onsite parking
- Subsidised canteen
- Operate hybrid & flexible working
- 4pm finish on a Friday
- Wellbeing support
- Refer a friend bonus scheme
- Reward & Recognition Program
- Length of Service Rewards
Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
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